A manager gives feedback to his junior sales representative: “As, you know we didn’t sign the new…
A manager gives feedback to his junior sales representative:
“As, you know we didn’t sign the new account. I appreciate how hard you worked on this. However, you presented information to the client that was too complex, and I think it made your message confusing.”
What else should the manager say?
A. “I’m sorry; I should have reviewed your pitch and caught the problem before you presented.”
B. Let’s discuss how to present this information more simply next time.
C. I know negative feedback is hard to hear, but I want you to learn from your mistakes
D. I’ll send you an example of how I would have presented the information
E. Next time. let’s have you work with a more experienced coworker o you can learn from them