Case Projects 1. Windows Installation for Brianna Mishovsky’s Training Facility Brianna Mishovsky…

Case Projects 1.

Windows Installation for Brianna Mishovsky’s Training Facility

Brianna Mishovsky is the training coordinator for a large national insurance company. The company has recently agreed to purchase a new software package that will substantially increase worker productivity in its Claims Processing Department. The new software represents a major change for the company, and it is scheduled to come online in a month. The implementation schedule presents problems for Brianna’s training group because several weeklong training sessions on the use of the new software must be scheduled to accommodate all the workers in the Claims Processing Department. To meet the need for the additional training classes, Brianna has to install PCs in a training room where none exist now.

Brianna has purchased 20 refurbished PCs that can be used for the training activity, but they do not currently have an operating system installed (when refurbished, the hard drives were replaced with larger drives). Brianna learned that the new claims processing software is designed to run on Windows, so you will need to assist Brianna with the installation of the latest version of Windows on all of the training PCs. Your first task is to prepare an installation procedure for installing Windows on the training machines. First, research the steps to install Windows. (If possible, go through an actual Windows installation to identify the steps in the procedure, the key decision points, and the installation options available.) Next, write a first draft of the installation procedure for the Windows installation. As you work on your draft, make a list of some questions you will need

to ask Brianna to clarify how she wants Windows configured on the training machines. Brianna has asked you to make the procedure steps brief, but as complete as possible. Write a draft of the Windows installation procedure steps and prepare a list of questions for Brianna that you need answered before you can finalize your draft.

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