Employee Training Role in Organization Success


Companies get recognized, enterprises survive, and succeed due to the fact that they sell products and services to clients and get income. Globalization and enhanced rivalry have raised the need for companies to constantly produce outstanding products and services. Organization success relies mainly on how well the products or services are. Only gratified, encouraged and trained workers can produce excellent goods and offer outstanding service (Wilson, 2006).

Summary of the Problem

While many companies offer their workers training opportunities in order to advance within the organizational level, little has been emphasized on staff training for organization success. Globalization, organization change, and persistently changing business environment are impacting the place of work design and resulting in increased dependence on staff skills to provide quality products and services. Workers not trained on tackling the changed administration techniques and processes cannot work towards organization success (Armstrong, 2008). This problem is one of the most significant issues in business schools. Such an idea is now well developed and is gradually influencing the area of organization management. The concept has proved particularly important for that organization that seeks organization success.

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Description of the Action Research Project

The primary aim of this research is that of determining the impact of training on business success. This study will discuss and decisively analyze training of workers and its place in revolutionizing environment of the organization. In addition, the research will provide detailed descriptions on training assessment and the training demand. The researcher will take a number of writers’ opinions on training of workers and relate them to organization success and other associated aspects, and analyze all the data collected.

The researcher will as well discuss and offer arguments for and against training of employees argued by experts. This paper will particularly evaluate training of employees emphasizing on interpersonal and intrapersonal skills fields. The researcher will evaluate the literature with a view of concluding on the benefit of training in an organization and its impact on organization success. This study will decisively examine the influence of training on organization success indirectly or directly. The writer will focus on answering the following queries: Can workers be trained with a view of meeting the demands of the organization? Can an organization attain worker satisfaction via skill consumption of the work force? Can training influence the organization success, and will failure to train have a harmful impact on the same?

Rationale for the Proposal

Organizations focus on applying those obsolete and ineffective methods and strategies which although have been confirmed useful, those cannot apply on their organization environments. While doing so, organizations frequently neglect more complicated processes and their enterprise ecological and social needs. With a view of improving or increasing their organization success, businesses will need to integrate innovative methods that can influence training of workers effectively and profitably. This study will consider all the appropriate aspects associated with soft skills coaching and will look into significance of training to provide excellent products that will result in customer satisfaction, increased employee performance, and organization success. This study work, when finished can be utilized by the case organization as an obliging report to relate its outcomes to revised outcomes of this study. The case company can as well be utilized as a guideline for the organization to adopt ways of improving and modifying training techniques and processes. Further the research can be utilized by scholars for their class work.


The organization can enhance its performance and profitability by giving its employees suitable skills via training and constant growth. If appropriate training is directed towards development of workers, it can prove useful through commitment.

Literature review

An organization survives, grows and earns income by satisfying the needs of clients. To remain in business in the constantly changing business situation, it is important for organizations to meet the requirements of the clients (Leedy & Ormrod, 2010). Buyers’ decision to purchase the product as well relies upon the service offered by the organization. This is why organizations put an enormous effort on their workers training of skills in addition to constant growth over the years; particularly for those which offer service directly or interact with clients frequently. According to Wilson (2006), training of workers is a human resource (HR) function. Training refers to a set of procedures that describes the nature of activity that standardizes the workers’ growth and is normally conducted by human resource experts (Leedy & Ormrod, 2010).

Workforce training is critical for any organization which aids in general development and enhancement of the workers and organization success. Efficiency of workers can be enhanced through development of a strategy and implementation of training programs. Training plays a significant function in worker growth and motivation. Training not only aids to acquire new skills or to polish the current ones but as well aids employees to perform their work efficiently and successfully. Employee with trained skills is motivated and more likely to perform better (Bryman & Bell, 2007). Other benefits of employee training and growth comprises: increased capability of adopting modern technologies and techniques, growth and support of own cultural aspects and of adapting to changes in the organization situation (Armstrong, 2008).

Research Methods

The researcher will carry out interviews with top management team. Junior and departmental heads will be randomly shortlisted for brief interviews but all be requested to fill and submit the employee questionnaires. In addition, the researcher will utilize studies carried out internally by the organization and will relate his own findings to that of the organization. Researcher will as well focus on triangulating various sources of information because of study challenges. The researcher will utilize multi-technique/mixed-technique strategy and will purpose to combine quantitative and qualitative information with a view of achieving the objectives of the study and of attaining reasonable outcomes. Microsoft Word and Excel will be utilized in analyzing the information gathered.


During the process of carrying out this study, limitations would emerge that may comprise bias, lack of appropriate information, inadequate resources and time allocation.

Time scale

Task Week 1 Week 2 Week 3
Research proposal
Research findings
Literature review


This research will aim at determining the effect of training on organization success. It will discuss and decisively analyze training of workers and its place in changing environment of the organization. The research will as well discuss and offer arguments for and against training of employees argued by experts. The queries of how to conduct training, when to carry out training and how can training impact workers, clients, and organization success, can be answered through utilization of suitable methods and strategies and accurate assessment of training. The research will, however, require time, timely and a joint attempt on the part of several individuals in the company.


Armstrong, M. (2008). Strategic human resource management: Guide to action (4th ed.). Buckingham, England: Kogan Page Publishers.

Bryman, A., & Bell, E. (2007). Business Research methods (2nd ed.). London, England: Oxford University Press.

Leedy, P., & Ormrod, J. (2010). Practical research: Planning and design (9th ed.). Upper Saddle River, NJ: Pearson Merrill Prentice Hall.

Wilson, J. (2006). Human resource development: Learning and training for individuals and organisations (2nd ed.). Buckingham, England: Kogan Page Publishers.


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