Explain why Effective Communication is Import

“Go do it your f****** self!” Okay, so we all have these moments, but that doesn’t make it an acceptable form of communication. How do you react when your boss, colleague, or professor make you angry? What I am talking about here is professional communication. When you are out of your home and in the workplace, school, or store there is an acceptable way to communicate with others and there is an unacceptable way to communicate. Acceptable, or professional, communication always involves taking the other party into consideration and being respectful towards them. This means to be respectful with your words, your body gestures, and your tone of voice. Hold the curse words for home, hold the arm throwing for home, and hold the yelling for home. Professional communication is essential in academic and workplace environments as it allows parties to effectively express their ideas and exchange information.

A great example of professional communication and why it is essential would be the time I was at a jobsite, got frustrated and told the person in charge that if they wanted to add more to the work order that they need to pull the money out of their personal funds. Now normally, this situation would have been okay because I work for a contracted company and this particular job had to be approved within their headquarters, but when I let those words come out of my mouth I showed my frustration with my tone of voice and my body gestures. After this exchange, word got back to their headquarters about my attitude which then got forwarded to my boss. Luckily for me, I had no prior incidences and got away with only a reprimand from my boss, but this could have ended a lot worse.

The next day when I returned to this jobsite, I returned to the person to apologize for my actions the previous day. I explained to him that the job had me a little bit frustrated and it was nothing personal, but I also told him I was sorry and I won’t let it happen again. I told myself I wouldn’t let it happen again as well. I locked it into my mind that I need to be consistent and calm when speaking with any customer, colleague, or persons in charge. I have kept this incident in my mind as a reminder to remain calm and to not let my emotions show when in any sort of professional circumstance.

At the end of the day, I learned what professional communication really meant. Professional communication is presenting yourself in a calm, concise, and intellectual manner. Professional communication requires you to be aware of where you are and who you are speaking to. Professional communication is important in preventing and resolving conflicts, exchanging information precisely, and expressing ideas respectfully. Professional communication will help me succeed in school by allowing me to exchange and express ideas respectfully and accurately while avoiding and/or preventing conflicts as they arise. And professional, communication always involves.

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