Issue in Project Management Quiz Essay

Need help with my Management question – I’m studying for my class.

Respond to the essay question below. Your answer should leverage the PMBPK knowledge domains and process group and the reading resource for this course achieve optional project performance. Your essay should not exceed 200 words.

Question

A project team embarked on an 18 month project to implement ticketing system

Approximately 70% of the build work is now completed

The project has been underway for 12 months when a key stakeholder in the finance department expresses extreme dissatisfaction with the look and feel of the screen display and disapproves of the costs of the interface the stakeholder send a series of emails asking for substantial changes in the system requirement

What is the likely root cause of this unfavorable development

What action should the project manager take to address the concerns

How should decisions be made going forward

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