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Memo to CIO on Success Criteria for Enterprise System Implementation and Enterprise Architecture
Purpose of this Assignment
This assignment gives you the opportunity to demonstrate your ability to research, evaluate, and explain enterprise systems, and to communicate effectively at the executive level. This assignment specifically addresses the following course outcomes:
Your instructor has assigned each group one of several types of enterprise systems (ERP, SCM, CRM, etc.) to research and prepare a paper and an executive-level informational presentation. In Group Project 1, your team prepared a 2-3 page paper summarizing the case studies, evaluating the success of the implementations, and identifying lessons learned. For this assignment, you are to work independently and write a 1-2-page memo (not including references page) to the CIO that identifies more than seven success criteria for implementation of enterprise systems, for the category of enterprise systems assigned to your group (SCM) (NOTE: More than seven success criteria are required to receive all possible points; see Grading Rubric below.)
Important: Often students write this memo from the perspective of what it looks like to have a successful implementation of ES/EA. Instead, the focus should be on the criteria that will help you be successful! There is a difference here. For example, cost savings is the result but not necessarily the success criteria leading up to it. Now you could contribute cost savings to the fact that you had executive buy-in with sustained sponsorship (this could be an example) or other criteria that includes re-engineering of business processes as contributors. Please orient this memo such that you look at success criteria as the “drivers” for a good implementation. Also, please remember to put this into a memo format that looks professional. Please remember that the CIO has limited time and you should get to the key points quickly. Please refer to the grading rubric and carefully follow the assignment instructions!
You are to use a Microsoft Word memo template. The use of
at least three external scholarly resources (in addition to your case studies and other class materials) is required. (NOTE: More than three external resources are required to receive all possible points; see Grading Rubric below.) You should use
scholarly journals (rather than Wikipedia and authorless website postings).
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