POWER BUSINESS WRITING- COMPALINT EMAIL The purpose of this assignment is to give you an…

POWER BUSINESS WRITING- COMPALINT EMAIL

The purpose of this assignment is to give you an opportunity to demonstrate your ability to select appropriate objectives, tone, content, grammar, and style in your writing. You will need to employ effective writing strategies to properly construct sentences and well-organized paragraphs in order to produce effective business correspondence for a given purpose and write a clear, cohesive and concise business message.

How to Proceed

  1. Read through the below scenario.
  2. Identify the communication purpose and determine if you are writing to internal or external audiences.
  3. In Microsoft Word, write a complaint email using an appropriate style, tone, and voice. Be sure to write using plain, bias-free language.
  4. Before submitting, run your email through a Word. Your document must be at a Grade 8 level or lower on the Flesch-Kincaid scale.
  5. Your final assignment should be submitted in Word as a .doc format and should include:
    1. sender and recipient information;
    2. subject line;
    3. salutation;
    4. introduction, body, and conclusion; and
    5. closing and signature.

      Scenario

      The Electronic Products Recycling Association (EPRA) is opening a depot at the University of Manitoba Fort Garry Campus. The organization’s goal is to reduce the number of electronic devices that end up in landfills by accepting end-of-life electronic devices (old cellphones, laptops, etc.) and recycling reusable materials like glass, plastic, copper, palladium.

      Electronic devices are received by the physical plant on behalf of the EPRA, who contracts a third-party vendor to transport them to a recycling depot when the stockpiles get high enough. The vendor has missed the last three pickup appointments, and when they do show up, they are often late or only take a partial load of recycling.

      As the Communications Coordinator for the University, you’ve been asked to write a complaint email to the EPRA asking them to resolve the problem, making it clear what you’re asking for, why it’s important and timelines for resolution.

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