Risk Management Plan of Little Falls Hospital

As the new risk manager, I have been asked to prepare a Risk Management Plan that will help to develop a culture of safety throughout Little Falls Hospital. The purpose of the Risk Management Plan is to provide guidelines and methods to assure that the broad range of both administrative and clinical activities at the facility are monitored and coordinated in order to reduce losses associated with consumer, employee, or visitor injuries, property loss or damage and other sources of potential facility liability. At this facility, Risk Management is the responsibility of every employee.
Due to the size and complexity of this facility and its programs, it is necessary for all employees to participate for effective management of risk. Providing an ongoing, comprehensive, and systematic approval to reducing the risk of exposure is the focus of the risk management plan. The activities included in risk management are identifying, investigating, analyzing, and evaluating risk, followed by selecting and implementing the most appropriate methods for correcting, reducing, managing, transferring, and/or eliminating them.
This plan requires the cooperation from all departments, services, and patient care professionals. Policies, procedures and protocols will be provided to address exposure to events such as professional, business-related, general and motor vehicle liabilities, and workers’ compensation which may be created. The primary responsibility of this risk management program is to identify, investigate, and manage injuries, accidents, and other potentially compensable events.

This process will be directed by me, the risk manager, and the others I have assigned to participate in the various components of events that may occur with patients, staff, visitors, and organizational assets. To achieve quality care in a safe environment and to protect the organization’s resources, this risk management plan will influence, persuade and educate leaders within all departments—Administration, Billing Services, Human Resources, Legal Services, Medical Equipment—just to name a few.
With this risk management program in place, the organization will use the patient satisfaction surveys to respond to issues the patients may have and measure the satisfaction of the patients. We will also directly participate in resolving any complaints received. Little Falls Hospital’s Risk Management Program will emphasize the following: Improving patient satisfaction
Improving the safety of patients through our participation in National Patient Safety Goals, organizational safety strategies, and other patient safety initiatives Assessing systems that can contribute to the care, error and injuries of patients Educate the stakeholders on risk exposures and risk reduction initiatives as they arise Promote the quality care of patients while working to improve quality/performance activities Comply with the state-specific scope of practice, applicable laws, regulations and standards Minimize the frequency and severity of inauspicious events
Improve the environmental safety for the patients, visitors and staff by participating in care-related environmental activities Achieve requirements advertised by accredited organizations Address contrary events and injuries to diminish any future losses By implementing continuous improvement strategies, this Risk Management Program is being designed to reduce potentially unsafe conditions and system-related errors.
In order for this program to be a success requires there to be top-level commitment and support from all parties. This program and plan is authorized by the governing board via a resolution that will be documented in the minutes from the board meeting. As changes and issues come up, the risk management plan will be reviewed, updated, and approved daily, or as needed.