The operations manager of a soon-to-open branch of a large bank is in the process of configuring…

The operations manager of a soon-to-open branch of a large bank is in the process of configuring teller operations and wants to minimize complaints during the busy noon hour.

The manager has obtained anticipated arrival times for the new branch. An average of 80 customers are expected to arrive during the noon hour (arrival is Poisson). The average service time to process a single transaction is 90 seconds while the average service time for customers with multiple requests is four minutes. 60% of all customers are expected to have multiple requests. All service times are assumed negative exponential.

The plan is to have 5 tellers available. Under consideration are the following options

  1. One queue serving all customers first-in, first out. Next person in the front of the line goes to the next available teller.
  2. Have two waiting lines: one teller for customers with a single transaction and four tellers to service customers with multiple transactions.

If you were the manager, which option would you choose and why? Support your conclusion using the characteristics and customer experiences in each system (calculate the length of the queues, average time waiting in queues, and the maximum length of the queues for a 97% probability) and any other measure you deem appropriate. Note the assumptions you used in your analysis.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with MyhomeworkGeeks
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
quick, fast and exact!
Customer 0, May 24th, 2022

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
thank you for the excellent work
Customer 0, October 29th, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Very well written and very impressed with this service!
Customer 0, February 16th, 2022

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
quick and before due date/time.
Customer 0, January 29th, 2022

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
thank you!
Customer 0, October 21st, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Awesome paper in such a short amount of time. Was in a jam with another service who didn't deliver, but Theresa did the job correctly. I will use her again to do my essays for sure!
Customer 0, November 27th, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Thank you , Excellent work
Customer 0, June 2nd, 2022

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
THANK YOUUUUU
Customer 0, March 18th, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Thank you very much for a good job done and a quick turn around time.
Customer 0, March 31st, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Thank you!
Customer 0, February 6th, 2021

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Awesome job, Thank you
Customer 0, June 12th, 2022

Notice: Array to string conversion in /home/myhomeworkgeeks/myhomeworkgeeks.com/wp-content/themes/proxim-canyon/widgets/reviews.php on line 18
Array
Don't really see any of sources I provided, but elsewise its great, thank you!
Customer 0, May 8th, 2021
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat
Live ChatWhatsApp

Are You Looking For Assignment Help? We Can Certainly Assist You