Needs Assessment
In order to function properly, a company has to be aware of its needs and the resources that it requires for the key goals to be accomplished. The issues related to human resource management (HRM) are, perhaps, the most intricate of all factors that have to be considered when assessing a company’s needs. Due to the increasing diversity and the necessity to cater to the individual requirements of each staff member, a company has to construct an elaborate strategy for handling emergent issues. For Walmart, the process of the needs assessment will imply considering both HRM-associated concerns and the problem of engaging with the audiences in the Indian and Brazilian markets (Alvarez-Milán, Felix, Rauschnabel, & Hinsch, 2018). By creating a stakeholder-oriented approach as the foundation for its decision-making, Walmart will be able to meet its key needs, which currently include promoting diversity, exploring new markets, and updating the existing brand image.
Figure 1. Needs Assessment.
As the overview of the current situation and the required changes to Walmart provided above shows, the company needs a more elaborate framework for managing the needs of its employees. The current focus on customers as the primary stakeholders creates an imbalance within the organization, leading to the needs of the staff being ignored. Therefore, Walmart will have to seek opportunities for investing in its staff and shaping the corporate ethics so that the levels of engagement and loyalty in the target audience could rise. For the same reason, the firm will need to cater to Indian and Brazilian customers, thus creating a rapport that will allow the company to cement its reputation as a firm that provides excellent services and offers outstanding workplace opportunities.
Job Description: HR Manager
Responsibilities:
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Creating unique HR strategies and integrating them into the corporate environment of Walmart to boost the staff’s performance rates;
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Introducing initiatives for personal and professional growth aligning with the updated corporate standards and philosophy;
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Focusing on fostering specific values in staff members to build their loyalty to the company, compliance with the corporate standards, and engagement with the company’s needs and goals;
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Managing the tasks associated with selection and recruitment to find and nurture professionals that will bring Walmart success in new markets;
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Engaging in communication with staff members to ensure that their needs are fully met and that they are provided with the environment and resources required to keep the quality of their performance consistent;
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Suggesting changes to the current employee benefits package based on the needs of diverse teams (Shen & Benson, 2016).
Job skills: recruiting and staffing; communication; problem-solving; organizational planning.
Salary: $90,000/year.
Job Description: R&D Manager
Responsibilities:
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Researching the factors that affect a company’s performance in the new environment of the Indian and Brazilian markets;
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Planning the implementation stage of projects and developing strategies for addressing possible concerns;
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Supervising different stages of new products and services development to address possible inconsistencies to prevent quality management issues;
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Keeping track of the expenses taken by the organization to meet specific goals and implement the company’s projects;
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Developing new product ideas and solutions to meet changing demands of the target market;
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Understanding the expectations set by customers for new products and ensuring that these products meet the set quality standards;
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Cross-disciplinary communication skills for interacting with the rest of the departments.
Job skills: leadership, management, communication, problem-solving, creativity.
Salary: $100,000/year.
References
Alvarez-Milán, A., Felix, R., Rauschnabel, P. A., & Hinsch, C. (2018). Strategic customer engagement marketing: A decision making framework. Journal of Business Research, 92, 61-70. Web.
Shen, J., & Benson, J. (2016). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of Management, 42(6), 1723-1746. Web.
