business

Herzberg developed the two-factor theory of motivation in 1959 with the aim of identifying the reasons for satisfaction and dissatisfaction with the workplace and discovering the options for increasing corporate productivity (Gagné, 2014). This theory is associated with hedonic or pleasure motivation theories. The first group composed of hygienic factors relates to the environment in […]

It should be noted that customer experience is one of the most important components of any business process in the service sector. This is due to the fact that both positive and negative experience firmly settles in the minds of clients and influences their further appeal to the company services. Customer experience management or CEM […]

The project quality management offers a variety of philosophies to organize the managerial process and achieve and maintain high quality. Among the most prominent representatives of quality management, there are Deming and Juran. This paper will focus on the identification of the essentials of the two quality theories as well as their similarities, differences, and […]

Company Background Headquartered in Atlanta, Georgia, Delta Airlines has grown to become one of the world largest aviation companies. The organization traces its roots to 1924 when it was founded by Huff Daland Dusters who incorporated it as an agricultural flying company (Hoffman & Hunger 2012). Since then, it has expanded its services to include […]

Introduction An effective corporate governance strategy consists of five elements such as culture, structure, systems, leadership, and strategic alignment (Monks & Minow, 2012). Across the globe, companies Endeavour to manage their corporate governance strategies in order to operate efficiently within the pillars of social welfare and total quality management. Over the years, as businesses experience […]

Introduction Performance is the real determinant for survival and success in the marketplace. High-performing employees are associated with great achievements. In addition, they help their employer to gain a competitive advantage over rivals. According to Becker, Huselid, and Ulrich (2001), excellent performance is what creates a difference between great corporations and average firms. To ensure […]

Abstract There are many challenges in human resources management, especially in terms of strategic managing and administering employees. The objective of this paper is to discuss various human resources management concepts related to finding an agreement between the organizational goals and daily practice of the human resources professionals, using the example of such a Dubai-based […]