business

Introduction The concept of organizational management is very important with regard to driving employee performance and achieving prolonged success. The manner in which people operate within an organization plays a crucial role in determining the success of crucial processes such as decision-making, change management, and promotion of diversity (Nickels, McHugh & McHugh, 2015). Human resource […]

Introduction Based in Dubai, the government-owned Mohammed Bin Rashid Housing Establishment (MBRHE) is a primary industry player in housing development and general financial services. Despite having been in operation for more than a decade and is very successful in the market, the company had not qualified for ISO Certification due to various reasons. MBRHE was […]

The competitive global marketplace has compelled companies to strategize effectively in order to be competitive and relevant. It has become imperative for businesses to ensure they align the mission, vision, and employees to the goals of the firm for long-term sustainability. This can be done by performance management, which ensures that the vision and mission […]

Abstract There are many challenges in human resources management, especially in terms of strategic managing and administering employees. The objective of this paper is to discuss various human resources management concepts related to finding an agreement between the organizational goals and daily practice of the human resources professionals, using the example of such a Dubai-based […]

Introduction Dubai Islamic Bank DIB is a bank that offers an array of products and services that are compliant with the Sharia laws of the UAE. The institution offers commercial, financial services, trade services, customer transactions, and classified banking, among others. Also, among its product and service portfolio are free electronic banking, savings account, current […]

Introduction The hybrid distribution strategy is characterized by several distributional channel systems that belong to one company or organization, and organizations implement the hybrid system to several market segments. The hybridization of the distribution channels has become a dominant strategy in new businesses due to the changes in customers’ shopping behaviors and market globalization (Webb […]

Abstract As markets have become flooded with products and services that are weakly differentiated, businesses have shifted their focus on strategies that boost their success. One major strategy is customer service. Mainly, customer service relates to customers’ satisfaction of their needs through services provided with care, sensitivity, and efficiency. Notably, customer service is achieved through […]