The Ethical Dilemma Faced by Lemessurier

Saving Citicorp Tower The city group center was a unique example that shows what engineers can accomplish. The location where the group of engineers was trying to locate the building already had a church at that location. Instead of demolishing the church, they built around it. In the beginning they decided that the building will be built on columns that will raise the building above the level of the church. Normally a raise building would have large columns on the four corners. Unfortunately, one of the corners would be directly through the church.

Engineers define ways to move the column to the middle of the side of the building while still maintaining the structural integrity of the building. LeMessurier later found out that if the wind blows quarterly the building is not going to be protected, by the time the large wind blows. The additional loads will be brought down an imaginatively designed trussed frame, which incorporated wind braces on the outside of the tower. By the time when LeMessurier discovered the problem had to act quickly. He decided to step up and face the mistake, even though the price to deal with the problem could be outrageous.

The ethical dilemma faced by LeMessurier was between the responsibility of the building and the safety of the public. The conflict between his duties to various financial entities verses ensuring the safety of that building would come into play. LesMessurier avoided the nightmare of death by simply changing a structures design, even though the changes could affect his professional reputation. He still decided to step up and make a change to save thousands of people, like engineering codes dictate.

Read also “  by David Mamet

LeMessurier is courage serves as a great example of engineering excellence in that he dealt with his error and he was not afraid of risking getting fired by the industry. For me, I don’t think I would have the ability and faith to step up to make a change, since this mistake would make me responsible for so much and could lead to future difficulty , so I believe that would not be the thing I would do. But looking at it on LeMessurier’s side, he was an experienced expert in this field and I believe the way how he steps up to make people actually listen to him and follow his direction is admirable.

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Mattel Case

#07 – Teaching Case Study Hazardous Toy Recalls at Mattel, Inc. Key words: Chinese manufacturing, outsourcing, product recalls, global supply chain risk Type of submission: teaching case study Hazardous Toy Recalls at Mattel, Inc. [? ] Abstract In 2006 and 2007 Mattel, Inc. was faced with massive recalls of Chinese-made toys due to potentially dangerous levels of lead in various toy model surface paints and small magnets in toys which could fall off and be swallowed.

This case describes the events leading up to the recalls, the response by Mattel, the legal, health, reputation and financial implications of the recalls, and the impacts of the recalls on Mattel’s global supply chain. Readers are asked to assess the situation and to decide what should have been done differently, if anything. The case is appropriate for undergraduate and graduate business students analyzing various purchasing, risk, and supply chain design issues. The 2006/2007 Mattel Toy Recalls

In some respects, the period from March 2006 to October 2007 was a very troublesome time for Mattel and their Chinese toy suppliers. On a number of occasions during this period, Mattel recalled a total of about 14 million Chinese-made toys in the U. S. and Canada for the same two serious problems. Millions more were recalled in other foreign markets. These two problems were indeed significant; not only for Mattel, but for their distributors, retailers, Chinese suppliers and finally the families around the world buying their toys.

Over 2 million of the recalled toys had either been sprayed with lead-tainted paint or contained potentially hazardous levels of lead within the materials, while the remaining toys contained small magnets which could come off and be swallowed. Table I summarizes these recalls. Table IMattel’s Chinese-Made Toy Recalls in the US and Canada, 2006 – 2007* |Date |Toy and Problem Description |No.

Units Recalled | |03/30/2006 |American Girl jewelry containing high levels of lead | 180,000 | |11/21/2006 |Polly Pocket toys with small loose magnets | 2,400,000 | |08/02/2007 |Various Fisher Price toys with lead in surface paint | 1,000,000 | |08/14/2007 |Batman, One Piece, Barbie, Tanner, Doggie Day Care, and Polly Pocket toy | 9,350,000 | | |sets with small loose magnets | | |08/14/2007 |Sarge toy cars with lead in surface paint | 250,000 | |09/04/2007 |Geo Trax, Barbie, and Fisher-Price Bongo Band toys with lead in surface | 750,000 | | |paint | | |10/25/2007 |Fisher Price Go Diego Go toy with lead in surface paint | 40,000 | | Total | 13,970,000 | *Source – U. S. Consumer Product Safety Commission, www. cpsc. gov On March 30, 2006 approximately 180,000 of Mattel’s American Girl jewelry pieces in the U. S. were recalled because the Chinese-made jewelry contained high levels of lead. On November 21, 2006, following 170 reports of loose magnets on Polly PocketTM play sets, Mattel recalled over 2. 4 million Polly Pocket play sets in the U. S. and Canada and another 2 million worldwide.

In at least three of the cases, children who had swallowed magnets suffered serious intestinal perforations requiring surgery and hospitalization. Then nine months later on August 2, 2007, Mattel recalled almost 1 million Fisher-Price toys for using paint exceeding the lead content limit set by the U. S. Consumer Product Safety Commission (CPSC). Two weeks later, the CPSC announced five separate recalls of hundreds of thousands of Mattel die cast toy cars for potentially hazardous levels of lead paint and over 9 million play sets in the U. S. and Canada, following hundreds of reports of small magnets falling out of the toys. In early September, Mattel announced another major recall—over 700,000 units of 11 different toy models for having paint containing excess lead.

Finally, on October 25, 2007, another recall was announced by the CPSC for yet more Chinese-manufactured toys containing paint with lead. In late August 2007, Mattel announced that some of the lead-tainted toys had been painted by a third-party subcontractor working for one of Mattel’s primary Asian toy suppliers, Hong Kong-based Early Light Industrial Co. , a toy maker for many of the world’s biggest toy companies. Hong Li Da, the Chinese subcontractor used by Early Light, was supposed to use Mattel-approved paint, however it instead used less costly paint from an unapproved supplier. Today, Mattel continues to use the Early Light Co. , a trusted supplier of theirs for more than 15 years.

Another Chinese subcontractor, Lee Der Industrial Co. , also used an unauthorized paint supplier when making many of the toys included in the August 2 recall. [? ] Mattel typically performs monthly audits of manufacturers’ toys, which sometimes includes testing random units and other times involves reviewing manufacturers’ testing records. Mr. Jim Walter, Mattel’s senior vice president of worldwide quality assurance explained, “They didn’t perform the testing they should have, and the audit we performed didn’t catch it. ”[? ] Mattel’s Response In late August 2007, Mattel CEO Robert Eckert filmed a video apology to parents which was placed on the company’s website and on Yahoo’s website. I can’t change what has happened in the past, but I can change how we work in the future,” he said, adding that he had four children of his own. Mattel also pledged to increase the frequency of its paint inspections, testing every batch delivered to every supplier. The firm also purchased full-page ads in the New York Times and Wall Street Journal. [? ] Following the third quarter 2007 recalls, Mattel slowed down the shipments coming out of Asia to conduct product testing and safety reviews. Similarly, Mattel’s shipments to global markets were curtailed while various regulatory authorities reviewed Mattel’s safety procedures. Ultimately, Mattel was able to prevent more than two-thirds of the recalled toys from reaching consumers by contacting distribution centers and retailers. [? Most of the export/import issues were resolved by the end of 2007. Today, Mattel’s first-tier suppliers must conduct quality tests on all incoming materials as well as finished toys made by subcontractors. Also as a result of the recalls, Mattel created a Corporate Responsibility organization, which has accountability internally and externally for adherence to company safety and compliance procedures. [? ] On September 5, 2007, Mattel representatives told an American congressional committee that the problem with toys containing unsafe magnets was the result of a flawed toy design, and not due to poor adherence to manufacturing requirements in China.

According to Chairman and CEO Robert Ekert, more than 50,000 hours had been spent investigating the issues surrounding the toy recalls. “We apologise again to everyone affected and promise that we will continue to focus on ensuring the safety and quality of our toys,” he said. [? ] Finally, on September 21 in a meeting in Beijing with Mr. Li Changjiang, the chief Chinese quality official along with a group of reporters, Mr. Thomas Debrowski, a senior Mattel executive, offered an apology to the Chinese people—“Mattel takes full responsibility for these recalls and apologizes personally to you, the Chinese people, and all of our customers who received the toys”. [? Li also told reporters that the Chinese government shut down operations and revoked the business license of Lee Der Industrial, one of the subcontractors producing the defective Mattel toys (a co-owner of Lee Der Industrial committed suicide shortly after the August recall announcement). [? ] With regard to the unsafe magnet problem, Mattel made several manufacturing changes to better retain magnets in their toys, including longer cure times for adhesives, the use of additional adhesive, and the use of injection molding to better encapsulate magnets inside toys. The Chinese Manufacturing and Regulatory Environments Companies operating in China are subjected to very few regulations, and have little legal recourse.

Foreign firms operating in China try to cover themselves by securing guarantees from their Chinese suppliers that they will follow specific procedures, but they are almost impossible to enforce. In September 2007 Mr. Yan Jiangying of the Chinese State Food and Drug Association admitted that “…supervisory foundations are still very weak”. The oversight of food safety for instance, is split between five ministries resulting in unclear responsibilities. There also tends to be no history of regulatory compliance for Chinese businesses, causing many safety and quality shortcuts to be taken when suppliers are pressured by their customers to reduce prices. With regards to lead paint use, China has laws banning lead paint from consumer products, but lax regulatory enforcement means these laws are routinely ignored.

In a test conducted by the University of Cincinnati from 2004-2007 for example, 38 paint samples from China representing 11 brands were tested and more than 25 percent were found to contain lead levels exceeding the U. S. safe limit of 0. 06 percent. McDonald’s, one of the world’s largest toy buyers, says the problem of lead paint in China is so widespread that their company must monitor paint quality all the way back to the original paint suppliers. Their toy makers must agree to use only McDonald’s approved paint. [? ] Ironically, Chinese cultural norms are often at odds with the way companies are managed, as described earlier with regards to the suicide of Lee Der Industrial’s co-owner.

For a number of years, Mattel has used the International Center for Corporate Accountability (ICCA), a non-profit research organization, to conduct audits of its company-managed and third-party Chinese manufacturers to insure compliance with Mattel’s Global Manufacturing Principles (GMP). Mattel’s GMP is shown in Table II. Chinese plant managers are required to complete compliance reports prior to actual field audits. Audits consist of the firm’s accounting practices, confidential one-on-one interviews with employees, an examination of the plant’s policies, procedures and practices with regard to environment, health and safety issues, and inspections of the general maintenance of the manufacturing facilities, storage, treatment and disposal of hazardous waste materials, hygiene issues, and dormitories and recreational facilities.

The ICCA provides the audit reports to Mattel, whereby corrective actions are determined in response to the findings. [? ] Mattel’s Ethical and Legal Considerations The Consumer Product Safety Commission (CPSC) can exclude from the U. S. market, products failing to comply with applicable regulations or that otherwise create a substantial risk of injury, including articles containing excessive amounts of hazardous substances. The CPSC may also require the recall, repurchase, replacement, or repair of articles. [? ] Additionally, U. S. Customs & Border Protection (CBP) ensures that goods entering the U. S. are safe for consumers. The CBP has authority detain and exclude any products based on instructions from the CPSC.

On August 20, 2007, a class-action lawsuit was filed in Los Angeles County Superior Court against Mattel with regards to the toys with excessive lead paint. This lawsuit sought to have Mattel establish a fund so that parents could be reimbursed for testing their children for lead poisoning (the cost to test for lead poisoning is about $50 per person). A second class-action lawsuit was filed against Mattel on September 27, 2007 in California seeking damages for injuries suffered from swallowing magnets improperly attached to Mattel toy sets. On September 4, 2007, the CPSC began investigating whether Mattel knowingly withheld information regarding any safety risks posed by the millions of toys recalled in August.

Mattel could be substantially fined if they are found in violation of the Consumer Product Safety Act of 1972, which stipulates that companies must inform the CPSC within 24 hours when they obtain product defect information which could create a health hazard. [? ] The Chinese Toy Industry Today By the end of 2007, the Chinese toy industry was struggling. In Foshan, a major Chinese toy manufacturing hub in Guangdong province, some companies were tightening standards and increasing testing to reassure Western buyers. Others were closing down or looking for less regulated markets. “It’s very difficult to do business now,” says Ms. Deng Xiling, sales manager at a factory making plastic components for toys.

Her company closed its painted-toy division following the Mattel toy recalls and laid-off almost one-third of its workforce, because they couldn’t afford the types of product testing Western buyers started requiring. Table IIMattel’s Global Manufacturing Principles[? ] Mattel’s Global Manufacturing Principles (GMP) apply to all parties that manufacture, assemble, license or distribute any product or package bearing any of the Mattel logos. GMP provides guidance and minimum standards for all manufacturing plants, assembly operations and distribution centers that manufacture or distribute Mattel products. GMP requires safe and fair treatment of employees and that facilities protect the environment while respecting the cultural, ethnic and philosophical differences of the countries where Mattel operates.

GMP also requires internal and periodic independent monitoring of our performance and our partners performance to the standards. Mattel is committed to executing GMP in all areas of its business and will only engage business partners who share our commitment to GMP. Mattel expects all its business partners to adhere to GMP, and will assist them in meeting GMP requirements. However, Mattel is prepared to end partnerships with those who do not comply. Mattel and its partners will operate their facilities in compliance with applicable laws and regulations. Mattel has defined the following overarching principles to which all facilities and partners are required to comply.

These principles are dynamic and evolving to continually improve our efforts to ensure on-going protection of employees and the environment. In addition, Mattel has developed a comprehensive and detailed set of underlying procedures and standards that enable us to apply and administer our GMP in the countries where we operate. The procedures and standards are updated and refined on an ongoing basis. 1. Management Systems — Facilities must have systems in place to address labor, social, environmental, health and safety issues. 2. Wages and Working Hours — Employees must be paid for all hours worked. Wages for regular and overtime work must be compensated at the legally mandated rates. Wages must be paid in legal tender and at least monthly.

Working hours must be in compliance with country and Mattel requirements. Regular and overtime working hours must be documented, verifiable and accurately reflect all hours worked by employees. Overtime work must be voluntary. Employees must be provided with rest days in compliance with country and Mattel Requirements. Payroll deductions must comply with applicable country and Mattel requirements. 3. Age Requirements — All employees must meet the minimum age for employment as specified by country and Mattel requirements. 4. Forced Labor – Employees must be employed of their own free will. Forced or prison labor must not be used to manufacture, assemble or distribute any Mattel products. 5.

Discrimination – The facility must have policies on hiring, promotion, employee rights and disciplinary practices that address discrimination. 6. Freedom of Expression and Association — The facility must recognize all employees’ rights to choose to engage in, or refrain from, lawful union activity and lawful collective bargaining through representatives selected according to applicable law. Management must create formal channels to encourage communications among all levels of management and employees on issues that impact their working and living conditions. 7. Living Conditions — Dormitories must be separated from production and warehouse buildings.

Dormitories and canteens must be safe, sanitary and meet the basic needs of employees. 8. Workplace Safety — The facility must have programs in place to address health and safety issues that exist in the workplace. 9. Health — First aid and medical treatment must be available to all employees. Monitoring programs must be in place to ensure employees are not exposed to harmful working conditions. 10. Emergency Planning — The facility must have programs and systems in place for dealing with emergencies such as fires, spills and natural disasters. Emergency exit doors must be kept unlocked at all times when the building is occupied. Emergency exits must be clearly marked and free of obstructions. 11.

Environmental Protection — Facilities must have environmental programs in place to minimize their impact on the environment. Discussion Questions 1. Was Mattel’s response to the toy recalls appropriate? Why or why not? How could the company have responded differently? 2. What should Mattel’s responsibility be to their Chinese supplier-partners? 3. Read Mattel’s Global Manufacturing Principles (GMP) shown in Table II. Should anything else be added to their GMP? 4. What are the ethical, legal and reputation issues that need to be addressed by Mattel? Was Mattel acting correctly to publicly apologize and take responsibility for the design errors and lack of oversight? 1] This case was prepared solely to provide material for student discussion and does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other information to protect confidentiality. [i] Zamiska, N. and N. Casey, “Toy Makers Face Dilemma Over Supplier,” Wall Street Journal, August 17, 2007, p. A10. [ii] Spencer, J. and N. Casey, “Toy Recall Shows Challenge China Poses to Partners,” Wall Street Journal, August 3, 2007, p. A1. [iii] Casey, N. and N. Zamiska, “Mattel Does Damage Control After New Recall,” Wall Street Journal, August 15, 2007, p. B1. [iv] Schuman, J. , “The Morning Brief: Lead Paint + Elmo = Bad News for China,” Wall Street Journal Online, August 3, 2007. [v] 2007 Mattel, Inc. Annual Report. [vi] Steverman, B. “Mattel: More Tribulations in Toyland,” Business Week Online, September 6, 2007, p. 12. [vii] “Business: Plenty of Blame to Go Around; Chinese Manufacturing,” The Economist, V. 382, No. 8548, 2007, pp. 78. [viii] Lindner, M. , “Mattel Takes Its Lumps for toxic Toys,” Forbes. com, September 21, 2007. [ix] Spencer, J. and N. Casey. [x] 2007 Mattel, Inc. website www. mattel. com/about us/corporate responsibility. [xi] 2007 Mattel, Inc. Annual Report. [xii] Luk, S. and E. Wong, “Risks Faced by China-based Toy Manufacturers,” China Law & Practice, November 2007, p. 1. [xiii] 2007 Mattel, Inc. website www. mattel. com/about us/corporate responsibility.

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Seat Belt Laws

Jennifer Isaac English 112 November 10, 2011 Say Yes to Life and Saving Money As I sit at a red light, a car rushes past and collides with another vehicle in the intersection. I call 911 then, after a few minutes, an ambulance pulls up on the scene. The EMT pulled a man from his car; his head a bloody mess from the impact with the windshield. They put him in the ambulance, after a bit of trouble getting him on the stretcher, and rush him to the emergency room. Later that night while watching the six o’clock news I see an interview with the police chief; he states that the man died in the hospital.

However, the driver likely would have lived if he would have been wearing his seat belt. With scenes such as this, it is evident that seat belt laws should be in effect as well as enforced. Vehicle fatalities have a big impact on mortality rates and insurance premiums; therefore, enforcing seat belt laws can have a positive effect on society. Automobiles have progressed through the years, and have become faster, yet the faster you go the greater the impact when an accident occurs.

Federal and State agencies have developed speed limits and other guidelines, which when enforced, help keep passengers safe. Even though these laws are in place, accidents still occur; however, when the proper precautions are taken, risks can be minimized. As technology progresses so will vehicles; therefore, safety will continue to be a major concern. It is up to the motorists to decide to wear a seat belt, yet law enforcement officers are the ones who are there to enforce seat belt laws. Seat belts are installed into every car and truck, but should we have to wear them?

Every state has a different law about who does and does not have to wear them, but in the state of Indiana if you are in a car that is equipped with seat belts and anyone above the age of 14 you are required to wear a seat belt. Also, children must use the correct car seat for their weight until they reach 135 centimeters tall or their 12th birthday, whichever comes first. There are several other reasons that you do not need to wear a seat belt such as if you are a driver who is reversing, or supervising a learner driver who is reversing, in a vehicle used for police, fire, and rescue services, a assenger in a trade vehicle and you are investigating a fault, driving a good vehicle on deliveries that is traveling no more than 50 meters between stops, or a licensed taxi driver who is ‘playing for hire’ or carrying passengers (Using, 1). If there is a reason that you cannot wear a seat belt due to medical reasons, your doctor must issue you a ‘Certificate of Exemption for Compulsory Seat Belt Wearing’. You must keep this in your car at all times and handy if a police officer pulls you over.

There are strict seat belt laws world-wide but, according to statistics, they are hardly followed. Approximately 50% of lives will be saved in an accident if people wear seat belts. Seat belt safety statistics show that mostly the younger population between the age groups 16-35 is hardly found wearing seat belts. Seat belt facts also prove that 70% of the people wearing a seat belt have prevented injuries even on meeting with an accident. It is found that nearly 10,000 lives can be saved every year only by wearing a seat belt (Pandit 1).

According to studies cited by the Independence Institute, “When subjects who normally did not wear seat belts were asked to do so, they were observed to drive faster, followed more closely, and braked later. In other words, people who are naturally cautious voluntarily choose to wear seat belts, and voluntarily drive safely. When reckless people are forced to wear seat belts, they “compensate” for the increased safety by driving more recklessly. Furthermore, no jurisdiction that has passed a seat belt law has shown evidence of a reduction in road accident death. (Veksler 1) Seat belts were designed to save peoples’ lives, this only works if they are worn correctly or even at all. Many people do not wear their seatbelts because they do not believe in their efficacy, because they have heard that wearing seat belts might actually cost them their lives in certain types of accidents (Mikkelson 1). The constitution allows everyone to have the freedom rights, but how fair is it for the government to dictate what we can and can’t do when it comes to wearing a seat belt. The U. S.

National Highway Safety Bureau first required automobile manufacturers to install lap belts for all seats and shoulder belts for front seats in 1968; however, most Americans did not regularly use safety belts until 1984, when the first state laws were passed mandating seat belt use. As of today, there are 48 states in which it is illegal for a driver or passenger to travel without a seat belt (the exceptions are Maine and New Hampshire). Of those 48 states, 10 have primary enforcement, meaning that police can stop and ticket a motorist simply for not wearing a seat belt.

The other 38 states with seat belt laws have secondary enforcement, meaning that police can only ticket people not wearing seat belts if they pull the car over for some other reason. If not all states have to wear them, then why make it a law? Many fatalities that are related to vehicle accidents can be avoided if the occupants wear their seat belts. Some say seat belts can be the cause of deaths. Although this may be true, it is proven that in most cases seat belts are far more likely to save a life than kill the occupants of a vehicle.

As written in the World Almanac and Book of Facts, “In 2006, safety belts and child restraints saved an estimated 15,808 lives” (“U. S. Motor” 1746). Seat belts do save lives; therefore, the laws that promote their use should be enforced. When police have the authority to stop a motorist solely for not wearing a seat belt, which is called primary law, motorists have more of a reason to wear their seat belts. Furthermore, vehicle insurance premiums could decrease if seat belt laws are followed.

It makes sense that insurance companies charge more because accidents are escalated due to negligence of the driver by not wearing his seat belt. This point is reiterated in the Hudson Valley Business Journal: “The safer all drivers are, the fewer injuries there will be, which affects everyone’s insurance premiums” (“Seat Belts” 18). If drivers would just take that extra step before driving, and buckle their seat belt, society as a whole might notice a decrease in insurance premiums in the future. Insurance providers may not notice the change right away, but in the long run they would have to notice that fatalities are decreasing.

Though law enforcement programs such as Click-It-Or-Ticket help raise the use of seat belts, they do so by threatening drivers with fines for not buckling up. Laurie F. Beck, from the National Center for Injury Prevention and Control wrote, “Although rates of safety belt use in the United States have increased substantially since the first state law was passed in 1984, many motor vehicle occupants continue to travel unrestrained” (1619). Sometimes threats stop short of reaching the amount of people intended.

Perhaps if programs were developed to reward drivers who get pulled over and are wearing their seat belt, then we would see a stronger increase in seat belt use. Patrol officers could be required to note when a driver was properly restrained; that information could be provided to insurance companies; those companies would know which motorists were driving safely, and could reward them with discounted premiums. We as American citizens should have the choice in if we wear them or not. There are many reasons that many people do not wear them, but here are just a few.

Some people feel if they are going a speed of less than 40 mph, then they do not need to wear them; however the National Transportation Safety Board (NTSB) states that 80 percent of all crashes come at speeds of less than 40 mph and 75 percent of those are within 25 miles of home (Silverman 1). Another reason people do not wear their seat belts are because they believe they are uncomfortable. They believe the combination of the lap and shoulder belt is uncomfortable, so they either do not wear it or they put the shoulder belt under their arm. In doing this, it can cause internal injuries if they were ever in an accident.

A different reason that some people do not wear their seat belt is because they feel their independence is being taken from them for being told what to do in their car. They feel that their car is their fortress and they should not be told what to do in it, especially by the government. Some people feel that if they are thrown from a car they have a better chance of being saved then staying in the car with the accident. This is not true according to the Kansas Traffic Safety Resource Office; individuals who get thrown from their cars are more likely to get killed than those wearing seat belts (Silverman 2).

Finally, many drivers say they want to increase their chances of surviving a car fire or a submerged car. They feel that if they are buckled is it not only going to take longer to get out of the car, but if they are dazed or not alert, it is going to hinder their chances of getting out of the car alive. Less than ? of 1 percent of all accidents involve car fires or submersion. If some type of reward program happened to be in place, the scenario earlier could have ended differently. Maybe the driver would have suffered some type of injury, yet the seat belt could have stopped him from hitting his head on the windshield.

Although seat belt laws promote the reduction of vehicle related fatalities and help decrease the cost of insurance premiums, other programs such as a reward program could further reach motorists. The more benefits motorists see about wearing seat belts the greater the chance they will choose to wear them. References: Beck, Laurie F. , et al. “Associations Between Sociodemographics and Safety Belt Use in States With and Without Primary Enforcement Laws. ” American Journal of Public Health 97. 9 (2007): 1619-1624. Biomedical Reference Collection: Basic. EBSCO. Web. 29 Sept. 2011.

Mikkelson, Barbara & David. “Seat Belted. ” Snopes. com. Urban Legends, 4 July 2011: 1-2. Web. 22 Sept. 2011. http://www. snopes. com/autos/accident/seatbelt. asp Pandit, Madhura. “Reasons to Wear your Seat Belt. ” Buzzle. com. Buzzle. com, 2000-2011: 2. Web. 28 Sept. 2011. http://www. buzzle. com/articles/reasons-to-wear-your-seat-belt. html”Seat Belts, Car Seats Save Lives and Affect Insurance Premiums. ” Hudson Valley Business Journal 6. 34 (1995): 18. Regional Business News. EBSCO. Web. 29 Sept. 2011. Silverman, Steve. “Why People Don’t Wear Seat Belts. ” eHow. Demand Media Inc. 1999-2011: 4. Web. 28 Sept 2011. http://www. ehow. com/about_5456493_people-dont-wear-seat-belts. html “U. S. Motor Vehicle Accidents, 2006. ” World Almanac & Book of Facts (2009): 1746. Academic Search Premier. EBSCO. Web. 29 Sept. 2011. “Using a seat belt. ” Direct. gov. Crown, 29 Sept. 2010: 3. Web, 28 Sept 2011. http://www. direct. gov. uk/en/TravelAndTransport/Roadsafetyadvice/DG_4022064 Veksler, David. “The One Minute Case Against Mandatory Seatbelt Laws. ” One Minute Cases. Politics, 21 May 2007: 1-3. Web. 22 Sept. 2011. http://oneminute. rationalmind. net/mandatory-seatbelt-laws/

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Procter and Gamble

Environmental Factors that affect Global and Domestic Marketing Decisions:- Every company global or domestic has external factors that exist that eventually have an effect on the company’s operations. Some of these external factors can be controlled but a larger portion is uncontrollable and yet they can be managed and or influenced by the company. These specific factors make up the marketing environment in which a company has environmental factors that influence the company’s decisions.

In this paper, the author will explore the domestic and global environmental factors that could have an impact on FedEx’s marketing decision. The five environmental factors that the author will be discussing are social, economical, technological, competitive, and regulatory. Political Influence and Litigation from Responsible Shopper: “Procter & Gamble donated more than $80,000 to the Coalition Again$t the Costly Labeling Law, a group of companies that worked against Oregon’s Measure 27, which would have required the labeling of GMO products sold in that state.

The Coalition was successful in defeating the measure. ” from Greenpeace: “Procter & Gamble was among the corporations criticized by Greenpeace for working to weaken European laws governing harmful chemicals in household products. The EU’s 2003 draft legislation would have imposed strict safety standards, requiring companies such as P to disclose and reduce the use of harmful ingredients in its consumer products.

Greenpeace states that as a result of industry intimidation and intense lobbying, safety regulations were significantly watered down, putting citizens at greater risk of exposure to toxic chemicals from everyday products. ” Guided by our Purpose, Values and Principles, P&G participates in the political process to help shape public policy and legislation that helps us touch more lives, in more parts of the world, more completely. This engagement ensures that the interests of our employees, consumers and shareholders are fairly represented at all levels of government around the world.

We are committed to being transparent about our political involvement globally. Technology Technology has created a major impact on the way in which all organizations market their products and services. With the development of the internet, companies are now able to economically market themselves on a global level. Even smaller companies that were once not able to capture international business due to the cost factor can now do just that. The Washington Plaza Hotel is no exception.

The hotel industry in DC relies heavily on tourism as a major part of its client base. Many of these tourists who visit the city are of foreign nationality. It is important that the Washington Plaza Hotel targets these people when marketing the company. Not only do they target the tourist but they also target the international business travelers that come to the city on business related trips. The hotel’s website, which gives detailed information about the hotel’s accommodations and services, can be accessed by potential customers all over the world.

In addition, the Air freshener – Febreze Deodorant – Old Spice, Secret Baby & child – Clearblue Easy, Dreft, Luvs, Pampers, UnderJams Batteries – Duracell Soap – Camay, Ivory, Noxzema, Olay, Safeguard, Zest Cosmetics – CoverGirl, Max Factor Dish washing – Cascade, Dawn, Joy Feminine – Always, Tampax Hair – Aussie, Frederic Fekkai, Head & Shoulders, Herbal Essences, Infusium 23, Pantene, Clairol Health – Align, Braun, Fibersure, Metamucil, Pepto-Bismol, Prilosec OTC, PUR water filtration, Vicks Household cleaning – Mr.

Clean, Swiffer Laundry – Bounce sheets, Cheer, Downy, Era, Gain, Tide Oral – Crest, Fixodent, Gleem, Glide, Scope Paper – Bounty, Charmin toilet tissue, Puffs Pet food – Eukanuba, Iams Fragrances – Anna Sui, Baldessarini, Hugo Boss, Christina Aguilera, Escada, Giorgio Beverly Hills, Jean Patou, Lacoste, Mexx, Puma, Replay, Rochas, Tom Tailor Shaving – Braun, Gillette, SatinCare, Venus Pringles potato chips[1] [pic][pic][pic]

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Risk Management Report

1. Introduction 1. Establish goals and context 2. Identify stakeholders (internal and external) 2. Risk Register 2. 1 Identify the Risks 2. 2 Analyse the Risks 2. 3 Likelihood, Consequences and Assessment Outcome of Risks 2. 4 Evaluate the Risks 3. Risk Treatments (Avoid; Reduce likelihood; Reduce consequences; transferring the risk; Retaining the risk) 1. Recommended Response and Impact 4. Implementation 4. 1 Proposed Actions 4. 2 Proposed Communication 4. 3 Responsibilities (Internal and External) 4. 4 Timing 4. 5 Resource requirements (funds, people, equipment etc) . Reporting and Monitoring 1. Introduction Risk Management is the Occupational Health and Safety (OHS) process used by organisations to identify, assess and control risks by allocating resources. To minimise the probability and impact of hazardous events. The process allows for careful consideration of stakeholder’s comfort and enjoyment levels as well as identifying costs for resources. Strategies to manage risk include transferring the risk to other parties, avoid the risk, reducing the negative impact of the risk, and accepting any or all consequences of each risk. 1. Establish goals and context Each year, Hearing Exclusive Learning Centre offers a Christmas Party for its enrolled children. Their parents and volunteers, staff, board of management members and management are invited. Parents usually bring along guests who have not been specifically invited. Santa arrives by truck, parked outside the centre near to the road. We must minimise risks for the hearing impaired children and ensure everyone safely enjoys the event. 1. 2 Identify stakeholders Internal Volunteers Staff Board of Management Members Management Santa Sponsor’s Truck

Sponsor’s Truck Driver Hearing Exclusive Learning Centre’s Duty of Care External Parents Children Parent’s Guests 1. Risk Register The Risk Register records details of all the risks identified at the beginning and during the event. Their grading in terms of likelihood of occurring and seriousness of impact. Initial plans for mitigating each high level risk. The costs and responsibilities of the prescribed strategies and subsequent results. 2. 1 Identify the Risks in order of Importance (low to high) a. Risk of not enough BBQ equipment and food b. Risk of inappropriate behaviour by attendees . Risk of liability claims for non-disclosure of OHS to all stakeholders d. Risk of allergies/medical conditions e. Risk of getting burnt by hot exhaust pipe or BBQ food f. Risk of stressful noise g. Risk of getting food poisoning h. Risk of harm from the use of party supplies i. Risk of harm from rubbish j. Risk of injury from fights k. Risk of not enough staff to monitor at the event l. Risk of falling from activity or off the high truck cabin m. Risk of being run over by vehicle(s) n. Risk of child going missing 2. 2 Analyse the Risks Risk Table Likelihood |Consequences | | |Negligible Injury |First Aid Injury |Minor Injury |Major Injury |Fatality | |Very Likely |H |H |E |E |E | |Likely |M |H |H |E |E | |Possible |L |M |H |E |E | |Unlikely |L |L |M |H |E | |Highly Unlikely |L |L |M |H |H | Risk Assessment Outcome |E Extreme Risk |Immediate action required; notify supervisor and the HSR. If possible, the activity should | | |be ceased immediately |H High Risk |Notify supervisor and HSR and implement immediate action to minimize injury | |M Moderate Risk |Implement immediate action to minimize injury e. g. signage. Remedial action required within| | |five working days. | |L Low Risk |Remedial action within one month (if possible), supervisor attention required | 2. 3 The Likelihood, Consequences and Assessment Outcome of Risks for all Stakeholders: |a. Risk of not enough BBQ equipment and food |Consequences: | | |Low Risk with Negligible injury and Unlikely to occur. | | | | |Outcome: | | |Parents and Staff advised to bring a plate of food or drinks | | |to share if they can. | | |Cost $0 | |b. Risk of inappropriate behaviour by attendees |Consequences: | | |Low Risk with Negligible injury and Unlikely to occur. | | | | |Outcome: | | |Hire security and supervisor to warn and relocate people. | | |Cost $500 for security | |c. Risk of liability claims for non-disclosure of OHS to all |Consequences: | |stakeholders |High Risk with Negligible injury and Very likely to occur. | | | | |Outcome: | | |obtain consent forms including for photography | | |Parents and Staff advised to always control and take care of | | |children. Keep events within the fenced playground. Purchase | | |insurance to cover all risks identified. Provide regular | | |safety announcements. | | |Cost $3500 for insurance cover | |d. Risk of allergies/medical conditions |Consequences: | | |High Risk of Minor injury is Possible. | | | | |Outcome: | | |Obtain signed parental consent forms for each child and list | | |of medical conditions for attendees. Request those with | | |special diets bring their own meals or forward request to | | |caterer. Provide name tags with coloured dot for those with | | |conditions. Cost $10 for name tags | |e. Risk of getting burnt by hot exhaust pipe or BBQ food |Consequences: | | |High Risk of Minor injury is Possible. | | | | |Outcome: | | |Ask driver to turn off truck and make use of natural air | | |circulation. Have a place to meet Santa inside the | | |playground. Ensure everyone uses the correct utensils. | | |Cost $60 for utensils | |f.

Risk of stressful noise |Consequences: | | |High Risk of Major injury is Likely. | | | | | |Outcome: | | |Hire security and supervisor to warn and relocate everyone. | |g. Risk of getting food poisoning |Consequences: | | |High Risk of Major injury is Likely. | | | | |Outcome: | | |Have the centre’s nurse waiting to administer first aid and | | |notify paramedics to standby. Hire professional caterer to | | |provide and cook foods. Cost $1000-$2000 for caterer and | | |paramedics | |h. Risk of harm from the use of party supplies |Consequences: | | High Risk of Major injury is Likely. | | | | | |Outcome: | | |Hire professionals to make balloons, face paint, hand out | | |party gifts, provide event planned | | |activities/banners/hosting/audio visual equipment/bands. | |Cost: $2000-$5000 for event planner and band | |i. Risk of harm from rubbish |Consequences: | | |High Risk of Major injury is Likely. | | | | | |Outcome: | | |Hire trash management team using volunteers. Cost $100 | |j.

Risk of injury from fights |Consequences: | | |Extreme Risk of Major injury is Very likely. | | | | | |Outcome: | | |Use centre nurse, insurance cover and security. | |k. Risk of not enough staff to monitor incidents at the event|Consequences: | | |Extreme Risk of Major injury is Very likely. | | | | |Outcome: | | |Parents and Staff advised to always control and take care of | | |children. Keep events within the fenced playground. Provide | | |regular safety announcements. | | |Cost $35 for voice Amplifier | |l. Risk of falling from activity or off the high truck cabin |Consequences: | | |Extreme Risk of Major injury is Very likely. | | | | |Outcome: | | |use centre’s nurse for first aid and insurance cover by | | |filling in accident book when required. Only people with | | |appropriate footwear, clothing, sunscreen and head cover are | | |allowed entry by staff and volunteers. Place a secure ramp. | | |Cost $80 for wheelchair ramp | |m. Risk of being run over by vehicle(s) |Consequences: | | |Extreme Risk of Fatality is Very likely. | | | | |Outcome: | | |Drivers and pedestrians advised via sign posts and verbal | | |direction to go slow, avoid children and park far away from | | |fenced playground. | | |Cost $10 to apply & print signs | |n. Risk of child going missing |Consequences: | | |Extreme Risk of Fatality is Very likely. | | | | |Outcome: | | |Have timed sign in/out forms for children being dropped off | | |and picked up as well as head counts before and after group | | |movement/activity. Cost $10 for forms | 2. 4 Evaluate the Risks The funds required to manage risks for the event is in the order of $11,305. The Board of Management will be required to approve those funds as soon as possible. Of highest risk is liability claims so safety announcements must be made regularly in all communications before and during the event. Therefore allowing for feedback and suggestions to be obtained on the protocols.

Insurance cover must be purchased for the event. Other risks can be mitigated by hiring security, event professionals, nurse, having paramedics on standby, providing equipment and signs, having volunteers and parents bring food as well as keeping constant watch on the children. 2. Risk Treatments (Avoid; Reduce likelihood; Reduce consequences; transferring the risk; Retaining the risk) 2 weeks prior to BBQ, have staff meeting and allocate a supervisor to relocate the party repeatedly when necessary to quieten the stressful noises and/or situations. Allocate staff duties for obtaining supplies, contacts and communications with sponsors and parents in particular.

Ensure staff is familiarised with OHS procedures for the event so they can provide safety announcements to everyone. As well as manage people before, during and after the event. Allocate staff to survey for feedback and suggestions; as well as approach the Board, parents, staff and sponsors for volunteers and funds. Check and approve the RSVP list, include any roles & responsibilities. 1 week prior,call & request that parents who RSVP for the BBQ volunteer their time and resources for the event. As well as bring a plate of food or drinks to share if they can. Make parents into paid staff if necessary via signed contracts. 4 days prior, hire security from network of staff or parents to be on alert, warn and/or request disruptors to leave the event. days prior, provide ramp to sponsor’s truck driver to use at event and ensure both driver and Santa is familiarised with OHS procedures. Ensure external staff is qualified and licenced to work with children. On day of event, ensure that staff knows the protocols for the truck driver, Santa, parents and children to keep everyone in line. Signs are posted and safety announcements made at regular intervals. Start hosting the event and allocate amplifier and communication equipment to staff. 3. 1 Recommended Response and Impact By developing a timed action plan in order to reduce, minimise, and isolate the exposure to risks. Ensuring all adults agreed to always control and take responsibility of the children ahead of the event.

Ensuring the Sponsor driver and Santa is police checked and licensed to work with children. Check carefully over every thing via lists and contacts before the start of the event. By determining the importance of each risk. Analyse the frequency of exposure to the associated risks. By developing an evacuation and crowd control plan with staff. By communicating all procedures with staff. 4. Implementation Implementation follows all of the plans for mitigating the risks. Purchase insurance policies for the risks that have been decided to be transferred to an insurer. Avoiding all risks that can be avoided without sacrificing the organisation’s goals. 4. 1 Proposed Actions

Set up meeting with the board of management to approve funding. Meeting with staff, management and volunteers for briefing of roles and responsibilities. Hire extra resources and/or professionals. Send out invitations. Obtain list of RSVP stakeholders and approve. Contact stakeholders for additional support. Purchase insurance coverage for the event. Ensure everything goes as planned via lists and contacts. Ensure banners, signs are placed and professionals are ready to cover the event. Provide staff and volunteers with survey forms and equipment. Organise parent teacher meeting for after event reporting and feedback. Obtain final report from supervisor.

Include recommendations into the following event planning and timing. 4. 2 Proposed Communication Email staff, parents and management via memos and newsletters. Call everyone to follow up on their roles, responsibilities and ensure attendances. Make calls to hire, appointments to approve and sign contracts with professionals; including purchasing insurance coverage for the event. Call or radio personnel at event to maintain an alerted net of safety. Email, call and or post thank you letters and invite to post event feedback. Email, call supervisor for reporting and or meeting. Email management the final planning proposal for the next event. 4. 3 Responsibilities (Internal and External)

Management- ensure all funding is provided, lists and plans are in place. Including insurance, hiring, contracts, appointments, equipment and venues are appropriate. Communicate via memos, newsletters and calls to action. Staff- supervisor to take charge of everyone on day of event and all survey reporting. Volunteers- assist staff and parents with their responsibilities. Hired Professionals- provide equipment and services before and during event. Sponsor Driver- use safety equipment and performs role responsibly as instructed by staff. Santa- ensure kids and parents are all happy with his role. Parents- take responsibility of the children and offer any support required on day of event. 4. 4 Timing Before event:

Send out invitations 1 months prior. Have RSVP list of names, roles and responsibilities ready for staff meeting 2 weeks prior. Hire all external staff 2 weeks prior to event on signed contracts; including volunteers. Ensure they are qualified and licenced to work with children. Ensure insurance is purchased to cover all equipments, planned events and catering are all in place and ready to go 1 week prior. Ensure everything goes according to plan via lists and contacts within the week leading into the event. During event: Place signs and handout flyers of the event timetable. Ensure everyone is allocated their places and equipment, roles and responsibilities.

Ensure staff makes regular safety checks and announcements according to plan. Fills out attendance sign in/out forms and accident book when required. That only people with appropriate footwear, clothing, sunscreen and head cover are allowed entry. Ensure all hired professionals perform in a satisfactory manner. Ensure hosting and activities are on time and obtain feedback of satisfaction levels. After event: Hold parent teacher meeting within 1week. The supervisor was to analyse results of surveys and monitoring of effective and ineffective procedures from the event. During the meeting, supervisor reports on effective, ineffective protocols and their impact on enjoyment.

All stakeholders can also provide additional inputs; which will be noted by the supervisor. Helpful suggestions can be implemented as additional notes to the report. Include the report in the Risk Register file. 4. 5 Resource requirements (funds, people, equipment, etc. ) In addition to staff, volunteers, parents and children, sponsor driver and Santa, equipments, planning and catering for the event. Internet, mobile phones and/or walkie talkies, office equipment and supplies are required to contact, communicate and disperse people & equipments for the event. The centre’s resources are already equipped to provide these points of call. 5. Reporting and Monitoring

All stakeholders are invited to provide feedback and suggestions before, during and after the event to make the party an enjoyable experience for everyone involved. The supervisor is to gather, analyse and report on survey results from staff. The report can be communicated to all stakeholders in a parent teacher meeting 1 week after the event. Of importance is highlighting all effective and ineffective protocols, with emphasis on safety. The effect that stakeholders felt the safety protocols had on their enjoyment is also required. The final report would be included into the Risk Register. Implement the effective procedures into next year’s christmas party plan and timing sheets. With emphasis on avoiding or minimising the ineffective.

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Health and Social Care Persuasive Essay

Unit HSC 2028 Move and position individuals in accordance with their plan of care This unit is primarily concerned with those people who are most dependent upon your assistance. The level of assistance they need can vary from needing help to get out of a chair to being completely dependent on others to move them, to turn them over and to alter their position in any way, for example, if they are unconscious or paralysed. It is essential that people are moved and handled in a sensitive and safe way. This is also vital for you as a worker, to prevent injury to yourself.

It is possible to minimise the risk to both you and the people whom you support by following the correct procedures and using the right equipment. In this unit you will learn about: 1. anatomy and physiology in relation to moving and positioning individuals 2. current legislation and agreed ways of working when moving and positioning individuals 3. how to minimise risk before moving and positioning individuals 4. how to prepare individuals before moving and positioning 5. how to move and position an individual 6. when to seek advice from and/or involve others when moving and positioning an individual. 1 Level 2 Health and Social Care Diploma . Understand anatomy and physiology in relation to moving and positioning individuals 1. 1 Anatomy and physiology of the human body in relation to the importance of correct moving and positioning Key term Anatomy – the physical structure of the body Physiology – the normal functions of the body If, as part of you role as a care worker, you are required to assist people to move or help to reposition people, it is important that you understand the related anatomy and physiology. Having an understanding of basic anatomy and physiology can help reduce the risk of harm to yourself or others when undertaking moving and handling procedures.

The following diagrams show the muscular and skeletal systems of the body. The muscular system. The skeletal system. 2 Move and position individuals Unit HSC 2028 Muscles work like levers and allow the bones at a joint to work like hinges. Muscles pull and move the bones at particular joints; this makes the joint move and therefore the body moves. When a muscle contracts, it pulls the bones at a joint in the direction that it is designed to move. With reduced mobility, muscles can become floppy and make movement slower and more difficult, but when muscles are used on a regular basis, they remain firm and move more easily.

When supporting moving and positioning activities, it is important to remember that muscles can only move the bones at a joint as far as the joint allows. For example, the elbow and knee joints have limited movement; trying to extend these joints beyond their range can cause painful damage to the joint. Nerve fibres run all the way through the body and send impulses to muscles, which enable the muscles to contract and relax. Nerve fibres are delicate structures and can easily become damaged through poor moving and handling techniques. Key term Contract – get shorter Activity 1 Keep moving

Bend and straighten your arm. While you are doing this, look at and feel the muscles in your upper arm. What have you noticed? How far back does your elbow go? Why can you not go further than this? What would happen if you tried to go further than the normal position of the elbow? 1. 2 Impact of specific conditions on correct movement and positioning There are a number of conditions that can have an impact on the correct movement and positioning of people. Arthritis People suffering with arthritis will often have stiff painful joints and frequently have limited movement in the affect areas.

Care needs to be taken when moving or positioning arthritic people, to reduce the possibility of causing pain and discomfort. You also need to be aware of the limited movement of arthritic joints and not attempt to move these beyond their limits. Parkinson’s disease Sufferers of Parkinson’s disease may experience limb rigidity that can affect normal movement and positioning. When assisting people to find a comfortable position, in either a bed or chair, be careful not to force the rigid limb further than it is able to, as this could damage the joint and cause discomfort or pain.

People with Parkinson’s disease have slower reaction times and it may take a person longer to initiate movement. It is therefore important to give people suffering from this condition time to move and not rush them. People may not be able to tell people if they are in pain, so you should look for non-verbal signs of pain or discomfort. 3 Level 2 Health and Social Care Diploma Amputation The loss of a leg can affect how well a person can move depending on where it has been amputated, for example, below or above the knee.

Artificial limbs can help people to move, but these benefits also vary depending on where the limb has been amputated. Cerebral palsy People who suffer with cerebral palsy may have contracted muscles or joints causing a fixed rigid limb. Care staff must be aware of the needs of people who suffer with cerebral palsy and ensure that effective communication skills are used when assisting people to move or reposition. Stroke A stroke can have a devastating effect on somebody; it may leave a person with no long-term effects, with a permanent weakness down one side of their body or, at worst, in a deep coma from which they never recover.

When moving and handling people who have suffered from a stroke, you will need to be aware of the extent of the stroke and what parts of the body have been affected. 2. Understand current legislation and agreed ways of working when moving and positioning individuals 2. 1 How current legislation and agreed ways of working affect working practices related to moving and positioning Every time a care worker moves or supports the weight of a person, they are manually handling that person.

Unsafe moving and handling techniques can result in injury to either the care worker or the person they are assisting to move. According to Health and Safety Executive (HSE) statistics, almost 50 per cent of all accidents reported each year from the health and social care sector involve manual handling and in particular from assisting people with mobility. In 2001/2002 there were a reported 40. 4 per cent handling accidents from social work activities alone! Key term Legislation – laws To reduce the risk of injury to care workers and people being supported, legislation is in place to protect people.

The Health and Safety at Work Act 1974 makes it a legal requirement for employers to ensure that the health, safety and welfare of their employees is maintained and employees have a duty to take reasonable care of the health, safety and welfare of themselves and other. 4 Move and position individuals Unit HSC 2028 The Manual Handling Operations Regulations 1992 (amended 2002) came into effect on 1 January 1993 and address moving and handling in the workplace. These Regulations were updated in 2002 to better integrate the European Directives on the moving and handling of loads.

The Regulations impose duties on employers, self-employed people and employees. They state that employers must avoid all hazardous manual handling activities where it is reasonably practicable to do so. If this is not possible, they must assess the risks in relation to the nature of the task, the load, the working environment and the ability of the handler, and take appropriate action to reduce the risk to the lowest level reasonably practicable. Employees must follow appropriate work systems introduced by their employer to promote safety during the handling of loads.

If you are responsible for assisting somebody to move, it is the joint responsibility of both the employer and yourself to ensure your safety and that of the person being moved. The HSE provides guidance about the weights that can be safely lifted, but these are a general guide and are for objects, not people who can move, fidget, protest and cooperate. However, these guidelines are useful in showing how little weight can be lifted safely. 10 kg 3 kg Shoulder height 7 kg Elbow height 10 kg Knuckle height 7 kg Mid lower leg height 3 kg 7 kg 10 kg Men 13 kg 20 kg 16 kg 25 kg 13 kg 7 kg 20 kg kg Shoulder height 10 kg Elbow height 15 kg Knuckle height 10 kg Mid lower leg height 5 kg Women Guidance on lifting (source: Getting to Grips with Manual Handling, HSE). 5 Level 2 Health and Social Care Diploma Each box in the diagram above shows guideline weights for lifting and lowering. Observe the activity and compare to the diagram. If the lifter’s hands enter more than one box during the operation, use the smallest weight. Use an in-between weight if the hands are close to a boundary between boxes. If the operation must take place with the hands beyond the boxes, make a more detailed assessment.

The weights assume that the load is readily grasped with both hands, and the operation takes place in reasonable working conditions with the lifter in a stable body position. Reduce the guideline weights if the handler twists to the side during the operation. As a rough guide, reduce them by 10 per cent if the handler twists beyond 45 degrees, and by 20 per cent if the handler twists beyond 90 degrees. Any operation involving more than twice the guideline weights should be rigorously assessed – even for very fit, well-trained people working under favourable conditions. There is no such thing as a completely ‘safe’ manual handling operation.

But working within the guidelines will cut the risk and reduce the need for a more detailed assessment. (Source: HSE 2004. ) Workplace policies and procedures will also affect the way you move and position people in the care environment where you work. For example, if you work in a casualty department or an emergency operating theatre, you may be required to logroll patients who have suspected fractures to the spine. This will involve taking some of the patient’s weight, but there should be agreed ways of working that identify the number of people required to perform this specific manoeuvre.

If you work in a residential care home, you may be required to roll people to help them with their personal care needs or turn people to prevent pressure areas from developing. Within the workplace, you will probably have a written moving and handling policy that addresses these issues. It is your responsibility to read workplace policies and procedures and to ensure you follow them. Functional skills Maths This gives you the opportunity to estimate results and use data to assess the likelihood of an outcome. Activity 2 What does our policy say?

Each workplace is different and will have different policies relating to moving and handling. Find the moving and handling policy for your workplace and note the key points that affect your practice when moving and positioning people. 6 Move and position individuals Unit HSC 2028 2. 2 Health and safety factors to take into account when moving and positioning individuals and any equipment used There are a number of health and safety factors that you need to consider before attempting to move or position people, and you then need to plan what you are going to do.

These factors include: the activity the environment • the people being moved or positioned • yourself and others • equipment that may be used. • • The activity When considering the activity, you should ask yourself some questions to help plan the manoeuvre. Some questions you may ask could include the following. What activity are you assisting with? Are you helping the person to stand, roll, walk or turn? • If you are assisting someone to walk to the bathroom, how far do you need to go? • Who else could help you? • How long will the activity take? • The environment

Before undertaking the activity, you will need to consider the environment and try to identify potential hazards. You may need to consider some of the following. Are there any obstacles or obstructions, which may increase the risk of you or the person tripping over? • Are the floor surfaces level, dry and free from obstacles such as frayed carpet edges or uneven rugs? • Is there enough space to undertake the activity? • The people being moved or positioned The person who is being assisted to move or who is being positioned will be at the heart of the activity.

It is therefore important to consider them when planning the activity. Some questions to consider may include the following. • • • • • • What can they do for themselves? How much support will they require? How can you promote their independence throughout the activity? Does the person have experience of the activity? Are there any medical devices attached to the person such as catheter bags, intravenous drips or wound drains? What is the person’s weight and height? 7 Level 2 Health and Social Care Diploma Yourself and others

Before attempting to assist somebody to move, it is important to consider your suitability, and that of any colleagues who will be helping to undertake the activity. Some points to consider are as follows. Have you received moving and handling training? What is your general state of health and well-being? • Are you wearing suitable clothing to perform moving and handling procedures? • Is your footwear well fitting and supportive? • • Equipment that may be used When planning a moving and handling activity, you may identify that a piece of equipment is required such as a hoist, walking frame or slide sheet.

Before using any equipment, you should check that the equipment is: • • Does your work clothing allow for free movement when moving and handling people? available clean • • in good condition in good working order. You must also consider the person being assisted – find out if they have used the equipment before and if so, whether there were any problems. Remember you should only use equipment that you have been trained to use. You should consider these factors each time you carry out any activity that involves you in physically moving a person from one place to another.

A suggested checklist is shown below. This can be used to help identify health and safety factors that you need to consider before moving and handling somebody. You may need to adapt this checklist to fit your own place of work and the circumstances in which you work. 1. Is the person weight-bearing? 2. Is the person unsteady? 3. What is the general level of mobility? 4. a) b) c) What is the person’s weight? What is the person’s height? How many people does this lift require? (Work this out on the scale devised by your workplace. ) What lifting equipment is required?

Is equipment available? If not, is there a safe alternative? Are the required number of people available? What is the purpose of the move? Can this be achieved? Functional skills 5. 6. 7. 8. 9. 10. Maths You can practise converting metric to imperial measurements by working out a person’s weight and height. 8 Move and position individuals Unit HSC 2028 Functional skills Doing it well English: Reading You are using your reading skills to read and understand the main points in the text, and use the information to answer the set questions. Undertaking moving and handling activities

Before undertaking any moving and handling activities, check that: • • • • • • you have received moving and handling training you are wearing the correct clothing the environment is safe any moving and handling equipment is safe and clean you have help if you need it you are involving the person being moved. Case study What a pain! Karolina has just begun a new job as a Health Care Assistant (HCA) in a busy general surgical ward. She is paired up with Margaret, another HCA, and is asked to work with her and assist patients with their personal care needs.

Margaret and Karolina have been asked to look after bay 5, which is a six-bedded male bay. All the patients have had operations for leg fractures. Four of the men say they are able to meet their own care needs, but Arthur and David say that they require assistance. Margaret tells Karolina to go and help Arthur while she assists David; Karolina feels unable to say no, as she is new. However, because Karolina has not completed any moving and handling training, she is unaware that it is the hospital policy not to lift patients and that lifting equipment, such as a hoist, should always be used.

When Karolina gets Arthur into the shower, he insists he can stand unaided and wash himself, but Karolina is unaware that Arthur should be sitting down. She goes to get a towel for him, but upon her return, she finds Arthur on the shower floor. He asks Karolina to help lift him up, which she does, but as she straightens, she turns to sit Arthur on the commode and feels a sudden sharp pain in her back and is unable to move. Karolina pulls the emergency cord for help. When help arrives, Karolina has to explain what has happened. The ward sister is not happy! 1. 2. 3. 4. How could this situation have been avoided?

What did Karolina do wrong? Was Margaret at fault, and if so, why? When Karolina found Arthur on the floor, what should she have done? 3. Be able to minimise risk before moving and positioning individuals 3. 1 Accessing up-to-date copies of risk assessment documentation Risk assessments are formal documents used to identify risks associated with certain activities. Some care establishments use generic risk assessments, which are fine to use; however, if a generic risk assessment form is used, it needs to be followed up with 9 Level 2 Health and Social Care Diploma thorough risk assessment of each task.

For example, a hospital or large care home may use a generic moving and handling risk assessment for the entire organisation, but this will then be adapted to meet the needs of each specific area and each person where the care is to be delivered; this could even include somebody’s home. Under health and safety legislation, employers have a responsibility to examine and assess all procedures taking place in the working environment, which involve risk. All risks must be noted and assessed, and action should be taken to diminish the risks as far as realistically possible.

Employers are required to provide adequate equipment for moving and positioning people who require assistance. Health and safety legislation places responsibilities on both the employer and the employee, and both must take active responsibility for reducing risk. The employer’s duties are to: avoid the need for hazardous moving and handling as far as is reasonably practicable • assess the risk of injury from any hazardous moving and handling that cannot be avoided • reduce the risk of injury from hazardous moving and handling, as far as reasonably practicable • review moving and handling policies and procedures on a regular basis. Employees’ duties are to: follow appropriate systems of work laid down for their safety make proper use of equipment provided to minimise the risk of injury • cooperate with the employer on health and safety matters; a care assistant who fails to use a hoist that has been provided is putting themselves at risk of injury, and the employer is unlikely to be found liable • apply the duties of employers, as appropriate, to their own manual handling activities • take care to ensure that their activities do not put others at risk. • •

The risk assessments completed by your employer will be general risk assessments for your work environment. Every time you move or position somebody, you will need to make an assessment of the risks involved in performing that activity. Even if you assist the person every day, you must still assess the risks on every occasion before starting the activity. It is important to remember that no two lifts are the same and there will always be some aspect that will be different. These aspects could be to do with the person, their mood or just how they are feeling on that particular day.

The environment may have changed since the last activity, or it could be about you and your health. 10 Move and position individuals Unit HSC 2028 3. 2 Preparatory checks using the care plan and the moving and handling risk assessment Before assisting somebody to move, it is important that you access up-to-date information regarding their: moving and handling requirements ability to cooperate • health condition • moving and handling requirements. • • The two documents that you should access are the person’s support plan and their moving and handling risk assessment.

Both these documents should be read in conjunction with each other, as the support plan will provide specific information on the person themselves and should include information such as: 21. 12. 72 Date of Birth to both niel Baker und fractures Name Da in open compo RTA resulting . mation d on right leg Relevant infor sight of woun nt infection at 01. 03. 11 legs. Subseque Date of Plan b Unit Woodrush Reha Unit Date irement Nursing Requ Achieved ar T get tivity Planned Ac Date of the fection 1. Due to an in 14. 03. 11 obility has wound full m To safely use obilise ed.

Continue been delay crutches to m ort whilst reducing supp without support ser ving safety. ob SUPPORT PL AN REQUIRE MENTS 21. 12. 72 Date of Birth s r me Daniel Bake mpound fracture Na ulting in open co mation RTA res Relevant infor 02. 02. 11 to both legs Date of Plan sh Rehab Unit Unit Woodru Date irement Nursing Requ Achieved ar T get ity Planned Activ te Da 08. 02. 11 of pressure SUPPORT PL 1) Assess risk 08. 02. 11 any AN ects REQUIRE res and address MENTS To minimise eff so from the Name Daniel of immobility issues arising Baker SUPPORT PL Date of Birthassessment. Relevant infor AN REQUIRE 1. Encourage lifting 21. 2. 72 mation RTA res MENTS ulting in open co to both legs e bed, Name Daniel se leg mpound fracture ysiotherapist of legs from th To Bakerexerci s 1) Arrange ph to a height t Unit Woodrush Date of Birth 28. 02. 11 individually, Relevant infor muscles whils input. d Rehabsafely use 21. 12. 72 mation RTA res timetres To Unit assessment an Da ul of 12(twelve) cen legs. Subseque lying in bed ting in open compo bilise te of Plan 02. 02. 11 urage and support nt infection at und fractures from the heels crutches to mo 2) Enco sight of woun suredto both the m and from Planned Activ Unit Woodrush d on right leg. a short walks to h muscles ity with gepport Rehab Unit T su t ar to exercise thig Nursing Requ Date of Plan irement throom. ba daily. 01. 03. 11 times Date three Date To minimise eff Planned Activ movement ects 08. 02. 1 Achieort whilst ity 2. Encourage 1 T get ar 1) Assess risk 3. 11 of immobility 1) Reduce suppved e blood Nursing Requ 07. 0 of pressure toes to increas irement of 08. 02. 11 Date serving safety. To safely usesores and addr Date ghout the day. To safely use ess any ob rou flow th ysical crutches to issues arising fro 14. 03. 1 2) Withdraw ph Achieved 1. Due to an in crutches to mob m the only verbal fection of the ilise asse mobilise without ssment. support giving without support wound full m To safely use obility has support support. been delayed. 28. 02. 11 1) Arrange phys crutches to mo Continue iotherapist bilise reducing supp assessment an with support ort whilst d input. obser ving safet 2) Encourage an y. To exercise leg d support short walks to 1. Encourage muscles whils and from the lifting t bathroom. lying in bed of legs from th To safely use e bed, 07. 3. 11 individually, 1) Reduce supp crutches to to a height ort whilst of 12(twelve) cen observing safet mobilise without timetres y. measured from 2) Withdraw ph support the heels ysical to exercise thig support giving h muscles only verbal three times da support. ily. 2. Encourage movement of toes to incre ase blood flow throughou t the day. AN RE SUPPORT PL QUIREMENTS The support plan is important and must be read prior to moving or positioning somebody. 11 Level 2 Health and Social Care Diploma • • • • • • hat the person can do for themselves the level of support required by the person from care staff the person’s limitations, for example, any medical conditions which need to be taken into account how the person mobilises how often the person needs to be repositioned any problems or benefits from moving and handling equipment that the person has used. A moving and handling risk assessment may contain similar information to somebody’s support plan, but it will focus on reducing the risk of harm to the person and the care worker from moving and handling activities.

Risk assessments identify possible hazards that have the potential to cause harm; these hazards will include the moving and positioning activity, the environment, the person, the equipment that will be used, yourself and other care workers. ASSESSMENT FORM FOR PATIENTS WHO REQUIRE MANUAL HANDLING Patient’s name……………………………… District nurse………………………………………… Body build Obese Above average Average Below average Tall High Medium Low Short Tasks: ? Sitting/standing ? Toileting ? Bathing ? Transfer to/from bed Methos/control measures: Organisation ? Number of staff needed? ? Patient stays in bed Equipment ? Variable height bed ?

Hoists ? Slings/belts ? Bath aids ? Turntable ? Sliding aids Furniture ? Reposition/remove Problems/risk factors: Task ? Is it necessary? Can it be avoided? ? Rest/recivery time Patient ? Weight, disability, ailments? Environment ? Space to manoeuvre? ? Access to bed, bath, WC? ? Steps/stairs? ? Flooring uneven? OK for hoist? Carers ? Fitness for the task, frshness or fatigue? ? Experience with patient? ? Skill (handling, equipment)? Examples Weight (if known)…………………………………… Risk of falls Problems with comprehension, behaviour, cooperation (identify)…………………………………… ………………………………………………………………………………………………………… Handling constraints e. . disability, weakness, pain, skin lesions, infusions (identify) ………………………………………………………………………………………………………… Tasks (see example)…………………………………………………………………………………… ………………………………………………………………………………………………………… Methods to be used (see examples)…………………………………………………………………… ………………………………………………………………………………………………………… Describe any remaining problems, list any other measures needed (see examples) ………………………………………………………………………………………………………… ………………………………………………………………………………………………………… Date(s) assessed Assessor’s signature Proposed review dates ……………… ……………… ……………… ……………… ……………… ……………… ……………… ……………… ……………… ……………… ……………… ……………… Finishing date ……………………

A risk assessment form for moving and handling. 12 Move and position individuals Unit HSC 2028 Activity 3 What does your assessment say? Read the moving and handling support plans and risk assessments for people you support within your work setting. 1. What information do they tell you? 2. How does the information help you plan for moving and handling activities? 3. Can you think how your documentation could be improved? 3. 3 Identifying any immediate risks to the individual Just because you have read somebody’s support plan and risk assessment, it does not mean that all the risks have been identified and that others may not occur.

It is important that you check the person, equipment and the environment before undertaking any moving and positioning activities. For example, you should consider if the person is still able to cooperate with the activity, and check for catheter bags, intravenous drips or wound drains and that equipment is clean and safe. You may also want to check that the person’s footwear is suitable for the activity and check the floor for any obstacles. It is particularly important to watch out for freshly washed floors and wet floor signs.

When positioning people who are unable to move themselves, such as those who have suffered from a severe stroke, it is important to remember to check their pressure areas, particularly the elbows, heels and sacrum. Poor positioning techniques can cause pressure areas to develop. Are wet or slippery floors always properly identified in your workplace? Key term Sacrum – the bony part of the back located at the base of the spine 3. 4 Actions to take in relation to identified risks Once risks have been identified on a risk assessment form, risk control measures will be put in place to minimise the risk of harm.

For example, it may be identified that the care worker is at risk of back injury from adopting an awkward position such as twisting or bending while assisting somebody to stand. This risk could be removed or minimised by: using a stand aid ensuring there is sufficient space to undertake the activity • encouraging the person to do as much for themselves as possible • ensuring all care staff supporting the person have received moving and handling training, so they are aware of the correct techniques to use • ensuring there are sufficient numbers of staff for the task. • 13 Level 2 Health and Social Care Diploma However, there are some situations where it is difficult to remove hazards, such as when working in someone’s own home. In situations such as this, your employer will still perform a risk assessment and put risk control measures in place, but what they will not be able to do is remove the environmental hazards such as lack of space, worn carpeting and beds of a fixed height and width that cannot be moved.

As a care worker, it is your responsibility to ensure that you follow the risk control measures put in place by your employer. Failure to do so could result in injury to the person you are supporting, or yourself. Prior to undertaking a moving or positioning activity, you may notice a risk that has only recently developed such as a change in the person’s ability to cooperate with the activity or a change in their health – we all have off days! If you identify a new risk, you need to identify risk control measures that will enable you to remove or minimise the risk.

If somebody’s health condition has changed, resulting in them being unable to assist in the activity, you may need to use equipment like a hoist, or you may need to ask a fellow colleague to assist you. Before undertaking a moving or positioning activity with somebody whose health condition has changed, you should ask a senior carer or your manager for additional advice and guidance. Whatever action is taken or risk control methods put in place, you will need to document this in the person’s support plan along with an explanation of why you needed to deviate from the erson’s risk assessment. It is also important to document if somebody refuses to be moved or positioned, because if their health suffers as a result of not being moved and you have not recorded this, it will be deemed that the move did not take place and it will be seen as your responsibility. Activity 4 What does your risk assessment say? Look at the moving and handling risk assessments for people you support. 1. What risks have been identified? 2. What control measures are in place? 3. What actions do you need to do as a care worker? 3. Action to take if the individual’s wishes conflict with their plan of care in relation to health and safety and their risk assessment Sometimes workplace polices and procedures in relation to moving and handling may conflict with someone’s wishes. For example, some workplaces have adopted ‘no-lifting’ policies which mean that hoists are used for all people – but what if a person does not want to be hoisted? If dealt with incorrectly, this could leave people feeling unvalued, humiliated, distressed and degraded. You could also find yourself in trouble, because the person’s basic human rights may have been violated.

To prevent conflicts from developing between people and workplace policies relating to moving and positioning, it is best to involve people in their own risk assessments and mobility support plans in the first 14 Move and position individuals Unit HSC 2028 place, if appropriate. Risk assessments should focus on the needs of the person, not just the needs of the service provider. Where possible, people should be placed at the centre of the planning process and given choice over their moving and positioning requirements, as they will have the best knowledge of their own mobility.

The wishes of the person need to be balanced with the need to ensure that care staff are not put at risk through moving and positioning activities. Balancing the wishes of somebody with the rights of care workers will help promote a person’s independence, autonomy and dignity. However, sometimes, a person’s condition can change and their mobility can improve as well as deteriorate. This may lead to them changing their mind on how they wish to be moved or positioned. If their wishes conflict with their plan of support, it is important that you document this in the person’s support plan and inform your manager.

If the person wants to do more for themselves, you should encourage this, but be aware of their limitations – are they trying to do too much too soon? If the person refuses to be moved or turned, you should encourage them to move as much as possible by themselves. As a care worker, you need to inform people of any risks associated with their actions such as the risk of developing pressure sores or a possible deterioration in their health, such as developing a chest infection. It is important that you document information in the care plan clearly, along with any actions that you have performed.

Reflect Think about how people are encouraged to participate actively in their moving and positioning support plan and risk assessment. Do you offer choice to the people you support? How could you improve what you do? 3. 6 Preparing the immediate environment To reduce the risk of injury from carrying out a moving or positioning activity, it is important to ensure there is sufficient space to perform the activity and any potential hazards are removed before starting the procedure. You will need to consider the requirements of the person you are supporting and any other people involved in the activity.

When assisting a person to stand and move from one location to another, you will need to make sure there is room for you to stand by the person and support them and that there is sufficient room for the person to stand and move. If you are using equipment such as a walking frame or hoist, you will need to ensure there is sufficient room for this too. To create the space required, you may need to move furniture or other pieces of equipment that are in the way, because if these are in the way and limit the amount of space you have, they will be causing a hazard and a potential risk to you and the person you are supporting.

You may also want to check the floor to make sure there are no trip hazards such as a shoe or curled rug. If you work in a hospital or nursing home environment, you may need to turn patients to help prevent pressure sores from developing. Before commencing the turn, you should ensure you have enough space in which to perform the move. This may mean you will have to move the bed away from a wall or move a bedside locker. You will also need to ensure that any equipment attached to the patient is 15 Level 2 Health and Social Care Diploma ree to travel during the activity. You may need to consider catheter bags, intravenous fluids or wound drains. Failure to consider these factors could result in causing the patient undue pain and/or discomfort. Is there sufficient space to perform moving and positioning tasks here? How could this have been prevented? It is important to remember that if you are working in a care setting or in somebody’s own home, you should make sure that any furniture is returned to its original position after the activity.

This will ensure the person will be able to locate their personal items in their usual places and feel reassured by the familiar surroundings. 16 Move and position individuals Unit HSC 2028 3. 7 Standard precautions for infection prevention and control When assisting a person with moving or positioning activities, you will need to consider the standard precautions that you will use to minimise the risk of infection. As a minimum you will need to ensure that you wash your hands before and after the activity.

However, hand washing alone may not be sufficient for the activity you are involved in. When risk assessing the moving or positioning activity, you will also need to assess the risk of infection. The chances are that if you are assisting somebody to walk from the living room to the dinning room in a residential care home or within the person’s own home, hand washing alone may be sufficient. If, however, you are assisting with the repositioning of a patient who has had a severe stroke and is incontinent, you will probably consider hand washing, gloves and an apron.

Once you have performed the activity, you should remove aprons and gloves, and dispose of them according to your organisation’s policy. You must wash your hands after patient contact and before moving on to the next person. If you work in the community, you may not have access to a sink to wash your hands, so your employer should provide you with antibacterial hand gel which can be used until you can wash your hands. Hand gels should only be used as an interim measure until you are able to perform a proper hand wash; they are not a suitable replacement for good hand washing.

Uniforms must be kept clean and tidy, and you should wear a clean uniform every day. Tunics should have short sleeves to prevent them from dragging in body fluids when undertaking moving and positioning procedures. Remember: do not go to the shops in your uniform, because you could be spreading bacteria and infectious agents! Personal hygiene is also important in the fight against infection. You should keep your nails short; this also helps prevent accidently harming the person when you are assisting them to move.

Hair should be kept clean and long hair tied back out of the way. Watches and rings should not be worn because they can scratch the person and rings can harbour bacteria. It is important to maintain your personal hygiene and to wear sensible clothing when assisting people. Activity 5 Keep it clean Find out what your workplace policy is on infection control when assisting with moving and positioning activities. What are your employer’s responsibilities and what are your responsibilities? 17 Level 2 Health and Social Care Diploma Case study

Lifting policies and the rights of people Vivien is a senior care worker and works at Badgers Rest, a short-stay residential care home for people who have suffered a stroke at an early age. Martin is 45 and is at Badgers Rest because he had a stroke last year. He is currently unable to look after himself at home, because he weighs 26 stone and the stroke left him with a slight left-sided weakness. Martin is able to weight bear, but he needs support. However, Badgers Rest have a no-lifting policy and the staff hoist him because he is classed a bariatric patient.

Martin has refused to be hoisted today as he feels that it is undignified and he wants to mobilise as soon as he can to get home. The care staff report his behaviour to Vivien, who tells Martin that unless he agrees to be hoisted, he will have to stay in bed, because she is not prepared to risk the health and safety of the staff. Martin tries to explain to Vivien that he is able to weight bear and only needs some support, but Vivien is not interested and tells Martin that he is a health and safety risk, and he needs to lose some weight. Martin feels angry and upset, and tells Vivien he will be making a formal complaint.

Vivien tells him he can do what he wants and that it will make no difference to her decision, because health and safety law always comes first. Later in the day, Martin’s son comes to visit and sees that his father is upset. Martin explains the situation to his son, who becomes angry and tells him that he will go to the Citizens Advice Bureau for legal advice. 1. 2. 3. 4. Is Badgers Rest right to have a no-lifting policy? What does the HSE say about no-lifting policies? Have Martin’s human rights been violated? Was it possible to have a situation that ensured the safety of the staff and promoted Martin’s independence?

Explain what you would do. Key term Bariatric – a term used for a person whose weight exceeds 25 stone Functional skills English: Writing When responding to questions, you will have the opportunity to write clearly and coherently, using enough detail to cover the necessary points. You will need to proofread work to ensure that spelling, punctuation and grammar are accurate. Information should be presented in a logical sequence for clarity. 18 Move and position individuals Unit HSC 2028 4. Be able to prepare individuals before moving and positioning 4. Effective communication with the individual to ensure that they understand the details and reasons for the action/ activity being undertaken, and agree the level of support required The use of effective communication is extremely important when preparing people for moving or positioning. Most people who have a disability will be knowledgeable about how to deal with their disability. You should involve the person in their move or positioning activity and ask them for the most effective ways for them to be moved. This will also help to avoid undue pain and discomfort during the moving or positioning activity.

If you are supporting somebody who is being moved or positioned for the first time, you will need to explain the reasons for the activity and what you will be doing. You will need to find out from the person what they can do for themselves, so you can promote their independence as far as possible. Effective communication skills will need to be used when supporting somebody, which will include: • slow, clear speech • eye contact • avoiding medical terminology and jargon that might confuse the person you are supporting. If the person becomes upset, you may need to use appropriate touch to comfort and reassure them.

People who suffer with dementia may be confused and might not be able to contribute actively to discussion about the best way to carry out the moving or positioning activity. If this is the case, it is essential that you consider the best options for the person. How does discussing the person’s preferences about being moved help? 19 Level 2 Health and Social Care Diploma Functional skills Doing it well English: Speaking and listening When moving somebody, you will have the opportunity to present your verbal information to them using clear speech and appropriate language.

Preparing people for moving and positioning activities • • • • • Explain what you are going to do. Find out what is comfortable for the person. Agree the level of support required. Find out what the person can do for themselves. Reassure the person. Unconscious or semiconscious people should also have procedures explained to them, because there is evidence to indicate that people who are unconscious can sometimes still hear what is going on. By talking to and reassuring the unconscious patient, you are also demonstrating respect for them. 4. Obtaining valid consent for the planned activity Prior to moving or positioning somebody, you must obtain the valid consent of the person. This is consent that has been given voluntarily by somebody who has been appropriately informed about an activity and who has the capacity to understand what the activity involves. To obtain valid consent, you will need to explain to the person being moved or positioned what you are planning to do, how you plan to do it and any risks involved. Before giving you their consent, the person may ask you specific questions about the activity.

For example, they may ask about equipment that is going to be used and if it is safe. You need to answer these questions and ensure the person is happy before undertaking the activity. Consent should be gained each time you prepare to perform the activity, because a person may change their mind. The consent you gain from people for moving and positioning activities does not have to be written on a consent form, as verbal consent is sufficient, but you should record the main facts discussed in the person’s support plan. Failure to obtain valid consent could result in allegations of assault being made against you.

People who lack the capacity to make a decision about being moved or positioned, such as people with dementia or who are unconscious due to a stroke or other condition, should not have their care needs ignored. People who are deemed to be incapable of giving valid consent will fall under the Mental Capacity Act 2005. This will allow consent to be given on behalf of the person. This consent may be given by a relative, a legal advocate such as a solicitor or a care professional, provided they can demonstrate that the activity was undertaken in the best interests of the patient. Reflect

Reflect on how you obtain valid consent from people you help to support. Do you obtain valid consent each time you perform an activity? Should we have to obtain consent for simple activities such as moving or positioning, especially when the activity is designed to minimise the risk of further harm such as the development of a pressure sore? How could you improve your practice? 20 Move and position individuals Unit HSC 2028 5. Be able to move and position an individual 5. 1 Ensuring that the individual is positioned using the agreed technique and in a way that will avoid causing undue pain or discomfort Activity 6

Stick to the plan Look at the support plans for people you support with moving or positioning. Are the plans up to date and do they provide you with information about the best way to move the people concerned? Explain how you use the support plan to help you plan somebody’s moving or positioning activity. Once you have carried out all the preparations for the moving or positioning activity, you can then perform the activity, but it is important that you undertake this activity in accordance with the person’s support plan.

This will have the techniques for the activity documented, along with information about the level of support required. By following the information within the person’s support plan, you can reduce the risk of causing undue pain or discomfort. For example, if a person is very anxious when they are being hoisted, this information should be recorded on the support plan, along with any action taken. This will allow other care workers to be aware of any issues and enable them to carry out the manoeuvre without causing additional distress, pain or discomfort. Functional skills . 2 Effective communication with any others involved in the manoeuvre Most moving and positioning activities will require more than one care worker. It is important when more than one care worker is involved in a manoeuvre that there is effective communication between the care workers and that one of the care workers takes the lead. If you are to work effectively as a team, you will need to follow some simple rules. Carry out a risk assessment. Decide who is going to lead the activity. • The person leading the activity must check that everyone is ready. They will agree the action word to be used such as ‘One, two, three, lift’ or ‘Ready, steady, move’. • Everyone must follow the instructions of the person leading the activity. • • English: Speaking and listening This activity will give you the opportunity to have a group discussion where you can contribute your findings. You can use the information from the support plan to present your ideas and opinions. When assisting somebody to transfer from a bed or chair to a wheelchair, it is possible that this activity can be done with one care worker providing assistance. The care worker may need to steady the person as they use the ransfer board. However, if the person requiring assistance has additional risk factors such as being obese or tall, or has a serious disability, then alternative transfer methods should be considered such as a hoist. You may also need to think about whether you need more people to help with the activity. 21 Level 2 Health and Social Care Diploma You may be required to help turn people in their beds because they are unable to do this for themselves. This may be because they are: unconscious following a stroke or an operation suffering with a severe illness such as motor neurone disease • paralysed • recovering from an operation. • When supporting positioning activities, you should: follow the support plan and risk assessment perform the manoeuvre with at least two workers • ensure one care worker leads the activity so both care workers work together as a team and move the person at the same time. This will help prevent injury to yourself and/or the person. • roll the person using a transfer aid such as a glide sheet or board • support the person with pillows or packing to prevent them from rolling back on to their back. • • When the person needs to be turned again, the pillows can be removed and the person may be allowed to lie on their back for a while.

The next time they are turned, they will be placed on to their opposite side. Activity 7 5. 3 Aids and equipment that may be used for moving and positioning Some moving and handling equipment is covered by the Lifting Operations and Lifting Equipment Regulations (LOLER). This came into force in 1998 and covers risks to health and safety from lifting equipment provided for use at work. LOLER requires that equipment is: strong and stable enough for the intended load marked to indicate safe working load • used safely – the equipment’s use should be organised, planned and executed by competent eople • subject to ongoing examination and inspection by competent people. • • Effective communication Think about examples of when you have used effective communication when moving or positioning people. Write a brief account explaining why effective communication is important when undertaking moving or positioning activities. What are the potential dangers of uncoordinated moves? Hoists, slings and bath hoists are covered by the Regulations. They state that a competent person must thoroughly examine equipment that is used to lift people at least every six months, and examine other equipment at least every year.

In your workplace, it is important that you check lifting equipment every time you use it to ensure it is safe, clean and appropriate for the person. If you discover the equipment is worn, damaged or appears to be unsafe, you should withdraw it from service, label the equipment with a faulty label and report it to your supervisor. You must do this even if it means having to change the person’s moving and handling assessment. It is not acceptable to take risks with equipment which may be faulty. It is better for the person to wait for 22

Move and position individuals Unit HSC 2028 the moving activity or be moved in a different way rather than being exposed to the risk of harm from potentially unsafe equipment. Before using equipment, you should also make sure that you have been trained to use the equipment and that you have read the instruction manual for each piece of equipment you use. The manual will include a safety checklist, so make sure you follow it. There are many different types of moving and positioning equipment used within care settings to assist with moving and positioning activities.

These can be split into three main categories: equipment that takes the full weight of the person, such as hoists, slings and slide sheets • equipment that takes some of the person’s weight, such as slide boards and slide sheets • equipment that is designed to assist the person to help themselves, such as lifting handles, grab handles and raised toilet seats. • Lifting handles above a bed can help a person to move themselves. Using equipment Before using a piece of equipment, it is important that you read the instruction manual and follow the manufacturer’s instructions.

You should attend equipment training events organised by your employer. Hoists There are two main types of hoist. Ceiling hoists are fixed to the ceiling and run along a track. They take up less room than a portable hoist and can be fitted to a ceiling in a person’s home. • Portable hoists take up more room than a ceiling hoist and may not be possible to have in a person’s home; however, they can be moved from one room to another. • 23 Level 2 Health and Social Care Diploma Both hoists require the person being moved to be placed in a sling.

Slings are colour-coded by weight ranges, so it is important that you confirm the weight of the person being moved and use the corresponding sling. When placing the sling on the person, you must ensure that the seams of the sling face outwards, as these are rough and can easily damage delicate skin. When attaching the sling to the hoist, take care not to pinch the skin, as this can be painful and cause the person undue discomfort. Once the sling has been attached to the hoist, the person can be lifted and moved to the required location.

Remember, you must familiarise yourself with the hoists in your workplace and request training before you attempt to operate them. Have you used a hoist in your workplace? Slide sheets Slide sheets are made from thin pieces of friction-free material which slide over each other; some are designed for single use only and some can be washed and then reused. The slide sheet requires at least two people standing on opposite sides of the bed. The slide sheet is placed half under the person and half under the sheet the person is lying on. One worker then pulls and the other pushes.

The sheet, complete with person, slides easily from one worker to the other. It is important that slide sheets are not shared between people, as this increases the risk of infection. Each person should have their own slide sheet, which should be laundered or disposed of after use. Slide boards A slide board is a small board made from wood or plastic that is placed between a bed and a chair or wheelchair. The person then slides across the board from bed to chair, and vice versa. The care worker should provide some assistance by steadying the board and giving verbal encouragement. 24

Move and position individuals Unit HSC 2028 Turn discs Turning discs are used to turn the person, in either a sitting or standing position, and can be useful for patients who are able to stand. They are particularly useful for getting in and out of vehicles. Lifting handle A lifting handle is normally fixed above a person’s bed and hangs from a metal frame. It is designed to allow the person to pull the upper part of their body off the bed so they can reposition themselves and thus enables them to be more independent. Handling belts A handling belt is a broad belt which goes around the person’s waist.

The belt has handles on the outside which enables the care worker to assist the person to rise from a chair, or provide support by holding on to the handles. The belt prevents the person from being held by the arms. 5. 4 Using equipment to maintain the individual in the appropriate position Activity 8 What equipment do you use? Find out what moving and handling equipment is available for you to use within your workplace. Write a guide describing to how you should use each piece of equipment. Once somebody has been successfully positioned, they may not be able to maintain the new position without the use of additional specialist equipment uch as pillows, one-way glide anti-slip sheets and wedges. Pillows Apart from being used to help position somebody’s head, pillows are also commonly used to help maintain a person’s position once they have been turned on their side, to prevent them from falling on to their back again. For example, a person who is slipping in and out of consciousness may roll on to their back without realising. This may increase their risk of developing a pressure sore, if they have already been lying on their back for a while, or of choking on their vomit.

Pillows can also be used to provide support for people who have a one-sided weakness, such as that caused by a stroke. If the person is placed in a chair, the pillow can be placed under their weak arm to help prevent it from dropping to the side or in their lap. Functional skills English: Writing Use the correct format for writing your guide. Write clearly and coherently, ensuring that sufficient detail is include so that the reader can benefit from your guidance. Proofread work to ensure that all sentences make sense and that spelling, punctuation and grammar are accurate.

Use suitable language at all times. One-way glide anti-slip sheets One-way glide anti-slip sheets come in a variety of sizes and can normally be used on any surface such as a bed, chair or wheelchair. The sheets work by only sliding in one direction. The direction of movement is normally indicated with arrows, and the sheet helps stop the person sliding forward in their chair. The sheet is positioned on a chair or wheelchair before the person sits down and because the sheet will slide one way, the person can be assisted further back in the chair quite easily.

If the sheet is used to maintain an upright position in bed, the sheet is placed under the person and like in the chair, the person can be supported to sit up in the bed without sliding down. 25 Level 2 Health and Social Care Diploma Wedges If you work in a clinical setting such as a maternity ward, you may need to use wedges to help position the expectant mother. The wedge is inserted under the right side of the patient, which tilts them to the left. This action takes the pressure of the baby off the mother’s vena cava and allows normal blood flow back to the heart. Key term

Vena cava – a large vein that returns blood to the right atrium of the heart 5. 5 Encouraging the individual’s active participation in the manoeuvre It is important that you encourage people to participate actively as much as possible in any moving and positioning activity. When people become unwell or go into hospital, there is a temptation for them to believe that they can do far less than they are capable of. In the past, some staff encouraged this behaviour because they found it quicker and easier to take over and do things for the person, rather than wait for them to do it for themselves.

However, it is the responsibility of all care staff to actively promote the independence of people. For example, you could promote a person’s independence by encouraging them to get out of bed. You can encourage somebody to turn over in the bed rather than manually rolling them. This could then allow you to change their bedding, assist them with a bed bath or to change their clothes. There are some simple instructions to help the person to do this. 1. Ask the person to turn their head in the direction you want them to move. 2. Ask them to bend the leg on the other side and put their foot flat on the bed. . Ask them to reach across their body with their opposite arm. This will help the upper part of their body to turn into the roll. By pushing their foot into the bed, they should be able to turn themselves over. If a person needs to use a bedpan, you can get them to assist in the move by following these instructions. Activity 9 Maintain that position! Investigate the positioning equipment you use within your work setting and write a brief statement about each piece of equipment. 1. Ask the person to place their arms by their side and bend their knees. 26 Move and position individuals Unit HSC 2028 . Ask them to keep their feet flat on the bed and lift their bottom by pushing down on their feet and hands. Encouraging people to participate actively in moving and positioning activities is important as it can increase their self-esteem and promote their independence, as well as making the procedure easier for the care worker. Doing it well Encouraging people to actively participate • • • • • • Use encouraging words. Reassure them that you are there to help. Build up their confidence and get them to do a little more each day. Ensure you do not push them too far too soon.

Point out the benefits of participating. Give choice. 5. 6 Monitoring the individual throughout the activity so that the procedure can be stopped if there is any adverse reaction Throughout the moving or positioning activity, it is important that the person is continually monitored so the manoeuvre can be stopped if there are any adverse reactions. If the person is able to tell you if they are in pain or do not feel well, encourage them to inform you of any pain or discomfort during the activity. You should also talk to the person throughout and provide support and encouragement, and ask them if they are OK.

Observational skills are also necessary to ensure the person is safe at all times. For example, when hoisting a person, ensure all their limbs are within the hoist or that the material of the sling is not pinching their skin. When caring for an unconscious person, they will be unable to tell you if they are experiencing pain or discomfort. It is therefore important that

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Drinking and Driving: Understanding the Risks

Drinking and driving is a very bad combination. Mixing the two would be deadly for many people driving on the streets. In 2011, 9,878 people were killed and approximately 350,000 were injured. Each crash, each death, each injury impacts not only the person in the crash, but family, friends, classmates, coworkers and more. It cannot only kill you but could also kill the people around you. This can all be prevented if people make smarter choices and think twice before going behind the wheel.

Driving under the influence or DUI can hurt you or anyone in your path of destruction. “Research shows that after 5-7 drinks the brain is numbed that one cannot even hold a pen yet alone get behind the wheel of a car yet people decide to make the obvious mistake and end up in horrible results. ” Driving under the influence is a large number of deaths and injures on the road. There have been numerous cases of people driving under alcohol and involved in fatal accidents.

About 31% of deaths are driving under the influence. Driving under the influence of alcohol is a crime and if found guilty, you can be fined heavily, sent to prison or have your license suspended. Possible prevention measures examined here include establishing DWI courts, suspending or revoking driver licenses, impounding or confiscating vehicle plates, impounding or immobilizing vehicles, enforcing open container bans, increasing penalties such as fines or jail for drunk driving, and mandating alcohol education.

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